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2074 Errors

Created: 22 Oct 2013 • Updated: 25 Oct 2013 | 9 comments
This issue has been solved. See solution.

About 2 weeks ago I migrated my storage from old hardware to new hardware.  To the NetBackup server nothing has changed, all the drives are the same.  For some reason i am getting a ton of 2074 errors since the migration.  Any ideas why this would be happening?

Operating Systems:

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Will Restore's picture

per the Symantec NetBackup™ Status Codes Reference Guide

 

Recommended Action: You may be able to see why the disk volume was put into
a DOWN state by running bperror -disk. Correct the problem, and use
nbdevconfig to return the disk volume to an UP state.

 

have you tried that?

Will Restore -- where there is a Will there is a way

RCBrown_DKH's picture

I have not tried this.  Looking at the bperror -disk i noticed these two lines reoccur a lot.

1382393381 1 33280 8 puck2 0 0 0 *NULL* nbemm Volume HappyDayz:PureDiskVolume monitored by puck2 is down 
1382393382 1 33280 8 puck2 0 0 0 *NULL* nbemm Volume puck1:HappyDayz:PureDiskVolume marked down

rajkumar3314@gmail.com's picture

From the error We could see puredisk volume is down. Change the puredisk status as UP using the below command and try to run the backup

Under admincmd

nbdevconfig -changestate -stype PureDisk -dp Disk_Pool_name -state UP

After changing the status check the current status using the below command

Under admincmd

nbdevquery -listdv -stype PureDisk –U

RCBrown_DKH's picture

Awesome, thank you.  I will try this and let you know.

RCBrown_DKH's picture

Before i tried this i did check and the disk was in an 'UP' state, but i ran the command anyways.  Last night, same thing...2074 errors all over the place.  For giggles i am going to stagger the times of my backups just to see if it is a "too much data" at one time issue.

Marianne's picture

Please tell us more about where puck1 and puck2 fit into the picture and how the disk volumes are configured.

If emm on master has problems communicating with media server, the disk volume will be marked down.

See http://www.symantec.com/docs/TECH70827

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

RCBrown_DKH's picture

Puck1 is the master server and Puck2 is the media server.  Puck2 has an 11TB SAN attached drive.  The PureDisk Volume 'HappyDayz' is connected to Puck2. 

Marianne's picture

Have you had a look at http://www.symantec.com/docs/TECH70827 ?

Something else that may help if issue is caused by load:

Create DPS_PROXYDEFAULTRECVTMO (no extention) on master and media server under ...\netbackup\db\config and add value of 800 in the file.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
RCBrown_DKH's picture

Thank you Marianne. Staggering my backups and your solution helped.