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280 days maintenance left but home button is red?

Created: 18 Apr 2013 | 5 comments

This is a little annoying. I have 280 days left on my maintenance contract, nevertheless the home button is glowing red with a white key inside. How can I fix this?

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CraigV's picture

Have you tried to remove your license and readd it?

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

CraigV's picture

...I have hit the support flag for you, but if you have support with Symantec, it's probably time to open a call with them.

If they help you in sorting this out, please post back here and close it off.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

steve1712's picture

same problem on many customers of me... any fix on this?