ServiceDesk

 View Only
  • 1.  401 errors when accessing process manager

    Posted Aug 03, 2016 04:06 PM

     

    When I access process manager Im getting 401 errors.  The connection profile to AD was able to connect.

    Any thoughts?

     

     

     

     


     
    The request failed with HTTP status 401: Unauthorized.
    Log:
    at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
    at LogicBase.Ensemble.Webparts.Default.ReportsService.ReportsService.GetReportsTreeforSelection(String sessionID, ReportViewType viewType, Boolean filterByTable, ViewTable filterTable)
    at LogicBase.Ensemble.Webparts.Default.Reports.AbstractReportViewerWebPart.GetReportsTree(ReportViewType reportType, Boolean filterByTable, ViewTable filterTable)
    at LogicBase.Ensemble.Controls.Views.BaseReportHeader.OnPreRender(EventArgs e)
    at LogicBase.Ensemble.Controls.Views.StandardReportHeader.OnPreRender(EventArgs e)
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


  • 2.  RE: 401 errors when accessing process manager
    Best Answer

    Posted Aug 04, 2016 04:10 PM

    I worked with SYMC support and Autonomous Access in IIS was disabled.  I really wish the documention listed all the pre-requisites and configuration settings.