Symantec Management Platform (Notification Server)

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  • 1.  (404) Not Found error during SMP 7.1 SP2 installation, NSConfigurationWebServiceProxy

    Posted Jan 28, 2014 11:15 AM

    Colleagues!

    Installation of Symantec Management Platform 7.1 SP2 MP1 end with errors.
    SMP 7.1 is required for System Recovery 2013 Management Solution.
    OS: Windows Server 2008 R2 Std SP1 x64, SQL Express 2008 x64, valid SSL Certificates.
    I see (404) Not Found error for NSConfigurationWebServiceProxy web service url in SIM log:

    <event date="Jan 28 14:58:17 +00:00" severity="4" hostName="servername" source="Symantec.Installation.WebServiceFactory.Create" module="SymantecInstallationManager.exe" process="SymantecInstallationManager" pid="3972" thread="18" tickCount="3055107"><![CDATA[Initializing WebService (NSConfigurationWebServiceProxy) at Url: https://servername.domain.com/Altiris/NS/Services/NSConfigurationWebService.asmx]]></event>
    <event date="Jan 28 14:58:17 +00:00" severity="4" hostName="servername" source="Symantec.Installation.WebServiceFactory.ServiceAvailable" module="SymantecInstallationManager.exe" process="SymantecInstallationManager" pid="3972" thread="18" tickCount="3055107"><![CDATA[Verifying webservice is available at Url: https://servername.domain.com/Altiris/NS/Services/NSConfigurationWebService.asmx]]></event>
    <event date="Jan 28 14:58:17 +00:00" severity="2" hostName="servername" source="Symantec.Installation.WebServiceFactory.ServiceAvailable" module="SymantecInstallationManager.exe" process="SymantecInstallationManager" pid="3972" thread="18" tickCount="3055513"><![CDATA[Exception encountered while verifying webservice: System.Net.WebException: The remote server returned an error: (404) Not Found.
       at System.Net.HttpWebRequest.GetResponse()
       at Symantec.Installation.WebServiceFactory.ServiceAvailable(Type t, String webServiceRootUrl)]]></event>

    Do you have a solution?



  • 2.  RE: (404) Not Found error during SMP 7.1 SP2 installation, NSConfigurationWebServiceProxy

    Posted Jan 28, 2014 03:16 PM

    Try the following solutions:

    https://www-secure.symantec.com/connect/forums/parser-error-configuration-file-while-installing-cms-unrecognized-attribute-type

    https://www-secure.symantec.com/connect/forums/symantec-endpoint-protection-integration-component-fails-install



  • 3.  RE: (404) Not Found error during SMP 7.1 SP2 installation, NSConfigurationWebServiceProxy

    Posted Jan 29, 2014 03:16 AM

    Unfortunately, both solutions does not worked for me.
    Site is already configured for ASP.NET 2.
    Installation with another administrator does not worked too.



  • 4.  RE: (404) Not Found error during SMP 7.1 SP2 installation, NSConfigurationWebServiceProxy

    Posted Jan 29, 2014 03:31 AM

    I'll try to roll back the OS from 2008 R2 -> clean 2008 x64



  • 5.  RE: (404) Not Found error during SMP 7.1 SP2 installation, NSConfigurationWebServiceProxy

    Posted Jan 29, 2014 03:37 AM

    You can only install the SMP onto 2008 R2 (there is only a x64 version of R2), so please do not waste your time trying to install it onto 2008 x64.



  • 6.  RE: (404) Not Found error during SMP 7.1 SP2 installation, NSConfigurationWebServiceProxy

    Posted Jan 29, 2014 03:44 AM

    Ok, thanks!

    I saw this post https://www-secure.symantec.com/connect/forums/symantec-installation-manager-fails



  • 7.  RE: (404) Not Found error during SMP 7.1 SP2 installation, NSConfigurationWebServiceProxy

    Posted Feb 06, 2014 03:40 PM

    I do not choose "configure e-mail notifications" checkmark during installation.
    Could it be the reason of 404 error?