Messaging Gateway

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  • 1.  550 administrative prohibition

    Posted Dec 03, 2014 12:52 PM

    Hi Experts,

    Does anyone know what this error means?

     

    • Details
    • Failed Details

    I was looking for the recipient's address if it is on any list but it is not added.

    We are currently using SMG version 10.5.2-3 . Any help is much appreciated. 

    Thanks in advance!

     

    Cheers,

    Rey



  • 2.  RE: 550 administrative prohibition
    Best Answer

    Broadcom Employee
    Posted Dec 03, 2014 03:28 PM

    That message is what the recipient's mail server told your Messaging Gateway when it tried to deliver the email. I performed a search on Google, and I see that this is a response that MIMEcast is known to give when it is not correctly configured to receive mail from your IP address. Here is the thread for more information:

    https://community.mimecast.com/mimecast/topics/outbound_messages_returned_550_administrative_prohibition_envelope_blocked

    Basically, the recipient cannot accept your message becuase their mail server is configured to not accept mail from you. You should contact company.com and resolve this with their network administrators.