Endpoint Encryption

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7.0.6 - Trying to install OTP MSI on different Drive - Doesn't allow me!?

  • 1.  7.0.6 - Trying to install OTP MSI on different Drive - Doesn't allow me!?

    Posted Jul 15, 2010 12:09 PM

    So far I have installed the following:

    Management server
    Installed Manager
    FD Framework.msi

    I am installing all of this on d:\Prog Files
    as we separate OS to C:


    I am running the OTP msi and if I change tod:\...etc it says I cannot install to tat location.  If I change to default path that is C:\prog.... it lets me proceed - I DO NOT want to install this on C when rest of installation is on D:.

    Has anyone seen this?


    Running Symantec Endpoint Encryption One-Time Password.msi

    error = Symantec Endpoint Encryption One-Time Password cannot be installed at this location. Please select another location and try again.

    No matter what path I chose on D: I get this message.  If I point to ANY pat on C:, it works.

    Any ideas?  Bug in the installer?



  • 2.  RE: 7.0.6 - Trying to install OTP MSI on different Drive - Doesn't allow me!?

    Posted Jul 15, 2010 12:45 PM
    This is all I have in the log file - doesn;t indicate why it doesn;t like a different dirve mappiung??



    MSI (c) (08:0C) [17:40:52:606]: PROPERTY CHANGE: Adding _BrowseProperty property. Its value is 'INSTALLDIR'.
    MSI (c) (08:0C) [17:41:01:981]: PROPERTY CHANGE: Modifying INSTALLDIR property. Its current value is 'C:\Program Files\Symantec\Symantec Endpoint Encryption Manager\One-Time Password\'. Its new value: 'D:\Program Files\Symantec\Symantec Endpoint Encryption Manager\One-Time Password\'.
    MSI (c) (08:0C) [17:41:02:013]: Doing action: EA_PathValidate
    Action start 17:41:02: EA_PathValidate.
    MSI (c) (08:0C) [17:41:02:075]: Creating MSIHANDLE (15) of type 790542 for thread 3084
    MSI (c) (08:54) [17:41:02:075]: Invoking remote custom action. DLL: C:\DOCUME~1\SEE_AD~1\LOCALS~1\Temp\1\MSI6.tmp, Entrypoint: IsValidPathUI_CA
    MSI (c) (08!C8) [17:41:04:830]: PROPERTY CHANGE: Adding EA_CustomActionResult property. Its value is '0'.
    MSI (c) (08:54) [17:41:04:830]: Closing MSIHANDLE (15) of type 790542 for thread 3084
    Action ended 17:41:04: EA_Pa