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7.0.6 Win7 User password change not accepted

Created: 12 Aug 2010 | 1 comment

I have a user who changed their windows password, and the SEE software hasn't updated to reflect the change. System has been restarted multiple times. Locked & unlocked while in windows. Forced check-in through the SEE client software.

I figure I could "resolve" the issue by unregistering the user so they have to re-register, but I'm hoping that isn't the fix since they get annoyed at having to re-answer the security questions.

This system has been upgraded from 7.0.4 -> 7.0.5 -> 7.0.6 (Running win7 the entire time)

System info:
Dell E6500
BIOS A22
Windows 7

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M_Marcos's picture

Yes I have worked on couple of issue like this, it seems that un-registering and registering the account only resolves the issue.