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7.1 SP1 image deploy fails at end

Created: 22 Sep 2011 | 2 comments

I imported images from our 6.9 server to a new 7.1 SP1 server. The x86 images deploy just fine. The x64 images fail at the very end after copying the image to the computer.

Looking at the ClientImageDeploy.log file, it looks like everything is ok until after the image is actually pushed and then the rest of the log looks like the stuff I pasted below. Any ideas? Thanks.

 

[2011/09/22 10:57:01.687 268:1172 2] ExecuteCommand.cpp@272 ProcessAfterCreate:: dwExitCode=103
 
[2011/09/22 10:57:01.687 268:1172 0] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@88 Child Process returned an error value=103, error=183
[2011/09/22 10:57:01.687 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@905::CopyIniFileToProduction()
[2011/09/22 10:57:01.687 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@922 Input @exe=firm.exe
[2011/09/22 10:57:01.687 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@938 Input @path=\Task Handler
[2011/09/22 10:57:01.687 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@517 ClientCaptureImage::GetSharePointPath()
[2011/09/22 10:57:01.687 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@531 Input @serverName=OURDSSERVER.DOMAIN.com
[2011/09/22 10:57:01.687 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@548 Input @authenticationPoint=\Deployment
[2011/09/22 10:57:01.687 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@559 Server and share=\\OURDSSERVER.DOMAIN.com\Deployment
[2011/09/22 10:57:01.687 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp:1189 OS Architecture is 64-bit, Using 64-bit Firm Tool...
[2011/09/22 10:57:01.687 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@1191 Firm tool path = \Task Handler\rdeploy\x64\  
[2011/09/22 10:57:01.687 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@956 Call CreateAProccess(\\OURDSSERVER.DOMAIN.com\Deployment, \Task Handler\rdeploy\x64\firm.exe,  copy "X:\Program Files\Altiris\Altiris Agent\PECTAgent.ini" "PROD:\boot\altiris\iso\@inject@\Program Files\Altiris\Altiris Agent\PECTAgent.ini")
 
[2011/09/22 10:57:01.687 268:1172 1] ****** ExecuteClass:: In ExecuteCommandNoUser ******
 
[2011/09/22 10:57:01.687 268:1172 1] ExecuteClass::Module Name = \\OURDSSERVER.DOMAIN.com\Deployment\Task Handler\rdeploy\x64\firm.exe
 
[2011/09/22 10:57:01.687 268:1172 1] ExecuteClass::Commandline =  copy "X:\Program Files\Altiris\Altiris Agent\PECTAgent.ini" "PROD:\boot\altiris\iso\@inject@\Program Files\Altiris\Altiris Agent\PECTAgent.ini"
 
[2011/09/22 10:57:01.687 268:1172 2] ExecuteCommand.cpp@128 calling ExecuteClass::ExecuteCommandNoUser(). 
 
[2011/09/22 10:57:01.687 268:1172 2] ExecuteClass::@161 Application Name is NOT NULL.
 
[2011/09/22 10:57:01.703 268:1172 2] ExecuteClass::@174 Command line is NOT NULL.
 
[2011/09/22 10:57:01.734 268:1172 1] ExecuteCommandNoUser()Successfully created process. nResult =1 
 
[2011/09/22 10:57:01.734 268:1172 1]  Calling ExecuteClass::ProcessAfterCreate() 
 
[2011/09/22 10:57:04.703 268:1172 2] ExecuteCommand.cpp@272 ProcessAfterCreate:: dwExitCode=92
 
[2011/09/22 10:57:04.703 268:1172 0] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@134 Child Process returned an error value=92, error=183
[2011/09/22 10:57:04.703 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@1105 Output @errorMessage=Child Process returned an error
[2011/09/22 10:57:04.734 268:1172 2] apps\DeploymentClient\ClientImageDeploy\Tcube_ClientImageDeploy.cpp@1114 Imaging completed. Failure return!!
 

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Cesar_echeverria's picture

I have the same problem. I fix it?

Cesar Echeverria Castillo

Consultant Engineer

InterLAN Ltda, Medellin, Colombia

P.S.: If this works please let the community knows about it.

Cesar_echeverria's picture

Hi, after checking several things

 Checked image file integrity  and found that this was corrupt.
 Recaptured image and this time before the deployment, run integrity check :)

 To run the integrity check from Windows (Symantec Ghost 8.x and later)
 
 1.Run Ghost32.exe. By default this is Located at:

"c:\program files\altiris\altiris agents\agents\deployment\task handler\ghost\Ghost32.exe"
"C:\Program Files\Symantec\Ghost\Ghost32.exe"

 2.Choose Local > Check > Image File.
3.Browse to the image file and click Open.
4.Choose Yes to proceed with the integrity check

 http://www.symantec.com/docs/TECH106828

Cesar Echeverria Castillo

Consultant Engineer

InterLAN Ltda, Medellin, Colombia

P.S.: If this works please let the community knows about it.