Has anyone else been experiencing the following?
On 7.5, PMImport has been failing the last few days. I checked the Altiris log viewer and found the following:
- Shows download of extract.exe from solutionsam is finished.
"23/04/2014 10:23:03 AM","Finished download [from:'http://www.solutionsam.com/imports/7_1/patch/windows/Tools/Extract.exe' to:'E:\Program Files\Altiris\Patch Management\Downloads\Tools\Extract.exe' task:Import Patch Data for Windows time:00:00:00.2340015]","Altiris.PatchManagementCore.Tasks.Server.DownloadObjectTask`2.DownloadFile","AtrsHost.exe","200","Informational"
- Next entry shows that the hash of the Extract.exe is invalid
"23/04/2014 10:23:03 AM","WindowsImportTask.DownloadPackageFiles() - Invalid hash of 'Tools\Extract.exe' file, will retry...","PMC:WindowsImportTask.DownloadPackageFiles","AtrsHost.exe","200","Warnings"
- Retries download again
- Then We see the full failure, thus ending PMImport in failure
"23/04/2014 10:23:04 AM","Failed to update Tools\Extract.exe
System.Exception (Altiris.PatchManagement): Invalid hash
at Altiris.PatchManagement.Tasks.WindowsImportTask.DownloadPackageFiles(IEnumerable`1 listOfFiles, String destination)
Exception logged from:
at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)
at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
at Altiris.PatchManagement.Tasks.WindowsImportTask.DownloadPackageFiles(IEnumerable`1 listOfFiles, String destination)
at Altiris.PatchManagement.Tasks.WindowsImportTask.UpdateInstallToolsPackage(IEnumerable`1 listOfFiles)
at Altiris.PatchManagement.Tasks.WindowsImportTask.RunImport(String cabUrl)
at Altiris.PatchManagementCore.Tasks.Server.PMResourceImportTask.ExecuteTask(IServerTaskExecutionInstance instance)
at Altiris.PatchManagementCore.Tasks.Server.PMResourceImportTask.OnExecuteSingleton(IServerTaskExecutionInstance i)
at Altiris.PatchManagementCore.Tasks.Server.SerializingBaseSingletonServerTask`2.OnExecute(IServerTaskExecutionInstance i)
at Altiris.TaskManagement.ServerTasks.BaseServerTask.OnExecute(ITaskExecutionEngine engine, IServerTaskExecutionInstance instance, TaskInstanceRequest request)
at Altiris.TaskManagement.ServerTasks.BaseServerTask.Execute(ITaskExecutionEngine engine, IBaseTaskExecutionInstance instance, TaskInstanceRequest request)
at Altiris.TaskManagement.Common.Execution.Engine.TaskEngineExecutionThread.ExecuteTaskHandler()
at Altiris.TaskManagement.ServerTasks.ServerTaskExecutionThread.ExecuteTaskHandler()
at Altiris.TaskManagement.Common.Execution.Engine.TaskEngineExecutionThread.OnExecute(Object eventComplete)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)
**CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.5.1670.0&language=en&module=zow7fEjcoxoyx+7hI5rpZtn45Md2uqcNkvrUs21jc7nRIqNIEYqhqFYwwJxCz31YTbNnpU4YjhlDIDm53P1vfw==&error=1707576514&build=**CEDUrlEnd**","Altiris.PatchManagement.Tasks.WindowsImportTask.DownloadPackageFiles","AtrsHost.exe","200","Errors"
Is there something wrong on SolutionSam site? Or is there something wrong with my server suddenly?
- AND
"23/04/2014 10:23:04 AM","Failed to update assessment files
System.Exception (Altiris.PatchManagement): Invalid hash
at Altiris.PatchManagement.Tasks.WindowsImportTask.DownloadPackageFiles(IEnumerable`1 listOfFiles, String destination)
at Altiris.PatchManagement.Tasks.WindowsImportTask.UpdateInstallToolsPackage(IEnumerable`1 listOfFiles)
at Altiris.PatchManagement.Tasks.WindowsImportTask.RunImport(String cabUrl)
Exception logged from:
at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)
at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
at Altiris.PatchManagement.Tasks.WindowsImportTask.RunImport(String cabUrl)
at Altiris.PatchManagementCore.Tasks.Server.PMResourceImportTask.ExecuteTask(IServerTaskExecutionInstance instance)
at Altiris.PatchManagementCore.Tasks.Server.PMResourceImportTask.OnExecuteSingleton(IServerTaskExecutionInstance i)
at Altiris.PatchManagementCore.Tasks.Server.SerializingBaseSingletonServerTask`2.OnExecute(IServerTaskExecutionInstance i)
at Altiris.TaskManagement.ServerTasks.BaseServerTask.OnExecute(ITaskExecutionEngine engine, IServerTaskExecutionInstance instance, TaskInstanceRequest request)
at Altiris.TaskManagement.ServerTasks.BaseServerTask.Execute(ITaskExecutionEngine engine, IBaseTaskExecutionInstance instance, TaskInstanceRequest request)
at Altiris.TaskManagement.Common.Execution.Engine.TaskEngineExecutionThread.ExecuteTaskHandler()
at Altiris.TaskManagement.ServerTasks.ServerTaskExecutionThread.ExecuteTaskHandler()
at Altiris.TaskManagement.Common.Execution.Engine.TaskEngineExecutionThread.OnExecute(Object eventComplete)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)
**CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.5.1670.0&language=en&module=zow7fEjcoxoyx+7hI5rpZq6bS4irIJBBrJnM25zq6TGadlZufE/2hEcROo17ucgy&error=-402113198&build=**CEDUrlEnd**","Altiris.PatchManagement.Tasks.WindowsImportTask.RunImport","AtrsHost.exe","200","Errors"
Is this just my server? Or is there something wrong on Solution Sam?
Thanks,
Aaron Y