Asset Management Suite

Here's an interesting one...and one that started to creep up a little in 7.1 but is now a large problem in 7.5. Barcode Solution simply stopped working. on 7.1 we had always had a slow response from Barcode but now it just won't work. We can try to sync one of our profiles and even a test profile with nothing in it and the sync times out on all of our devices with the following error:

An exception occurred in Altiris.Barcode.Synchronization.Action

System.ApplicationException (Altiris.Barcode): Failed to get complete resource list from Database

   at Altiris.Barcode.SMPIntegration.BarcodeSyncProfile.GetCompleteResources(DatabaseContext context, Boolean includeUserSpecifiedResources)

   at Altiris.Barcode.Synchronization.Command.GetResourceManifest.GetProfileManifest(BarcodeSyncProfile downloadProfile, DatabaseContext context)

   at Altiris.Barcode.Synchronization.Command.DownloadManifest.ExecuteCommand()

   at Altiris.Barcode.Synchronization.Command.SynchronizationCommandBase.Execute()

   at Altiris.Barcode.Web.Synchronization.Action(Byte[] data)

System.Data.SqlClient.SqlException (.Net SqlClient Data Provider): Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)

   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)

   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)

   at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()

   at System.Data.SqlClient.SqlDataReader.get_MetaData()

   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)

   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)

   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)

   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)

   at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)

   at System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior)

   at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader(CommandBehavior behavior)

   at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)

   at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)

   at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet)

   at Altiris.Barcode.SMPIntegration.BarcodeSyncProfile.GetCompleteResources(DatabaseContext context, Boolean includeUserSpecifiedResources)

SQL Exception details: code=-2

Exception logged from: 

   at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)

   at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)

   at Altiris.Barcode.Base.CodeQuality.BarcodeLogger.LogExceptionToAltirisLog(String error, Exception exException)

   at Altiris.Barcode.Base.CodeQuality.Logger.LogExceptionToAltirisLog(String error, Exception exException)

   at Altiris.Barcode.Web.Synchronization.Action(Byte[] data)

   at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)

   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)

   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)

   at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)

   at System.Web.Services.Protocols.WebServiceHandler.Invoke()

   at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest()

   at System.Web.Services.Protocols.SyncSessionlessHandler.ProcessRequest(HttpContext context)

   at System.Web.Script.Services.ScriptHandlerFactory.HandlerWrapper.ProcessRequest(HttpContext context)

   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

   at System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)

   at System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)

   at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)

   at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)

   at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)

So the barcode solution issues syncing have sort of gone away. I can sync my iOS device using Barcode Essentials ok now however issues persist with the Windows Mobile device. That one I think will be for support.

The basic fix was a repair of Barcode Solution.