About client unistallation password
Created: 28 Sep 2012 | 13 comments
I have installed sep 12.1 clients and applied a password to prevent users from uninstalling and stopping the Sep client.
I read an article on the internet which helps users to bypass the password setting in the registry and uninstall the client.
How can i prevent users from unistalling the client from their PC.
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HI,
Tamper protection are enable or not ?
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
yes i have enabled
you can use the ADC policy to prevent tampering of the registry.
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Tamper protection will only protect against client services.
You would need to enable the application control policy to protect client services and registry keys. It is a default policy in the SEPM.
Go to Application and Device Control policy >> Application Control tab
Should see the policy called "Protect client files and registry keys"
This is the one you want to enable.
SEP Knowledge Base
Endpoint SWAT
i dont see this policy in sep 12.1
I have attached a policy for you. You can import into your SEPM.
SEP Knowledge Base
Endpoint SWAT
SEP Application Control policy to protect executable file registry configuration
http://www.symantec.com/docs/TECH171301
Check this thread
http://www.symantec.com/connect/forums/application-and-device-control-hardening-policy-sepm-121
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Hello,
Hardening the SEP would Provide the Maximum Protection.
" Hardening Symantec Endpoint Protection with an Application and Device Control Policy to increase security" ---- http://www.symantec.com/docs/TECH132337
If you want to Disable the same OR View it, Please check the following:
1) Login to the SEPM
2) Go to Application and Device Conrtol Policy and check if the Protect client files and registry keys is checked. If yes, make sure you uncheck the same.
When you apply Hardening the SEP Policy; it checks all the check boxes shown above.
How the Application and Device Control Hardening policy works
http://www.symantec.com/docs/TECH132307
You can determine the level of interaction that you want users to have on the Symantec Endpoint Protection client. Choose which features are available for users to configure. For example, you can control the number of notifications that appear and limit users' ability to create firewall rules and virus and spyware scans. You can also give users full access to the user interface.
The features that users can customize for the user interface are called managed settings. The user does not have access to all the client features, such as password protection.
To determine the level of user interaction, you can customize the user interface in the following ways:
For virus and spyware settings, you can lock or unlock the settings.
For firewall settings, intrusion prevention settings, and for some client user interface settings, you can set the user control level and configure the associated settings.
You can password-protect the client.
To password-protect the client
In the console, click Clients.
Under Clients, select the group for which you want to set up password protection.
On the Policies tab, under Location-independent Policies and Settings, click General Settings.
Click Security Settings.
On the Security Settings tab, choose any of the following check boxes:
Require a password to open the client user interface
Require a password to stop the client service
Require a password to import or export a policy
Require a password to uninstall the client
In the Password text box, type the password.
The password is limited to 15 characters or less.
In the Confirm password text box, type the password again.
Click OK.
Check this Article which may helps you with all the Information you are looking for:
How do you lock down SEP client interface so that end users cannot disable components or modify settings.
http://www.symantec.com/docs/TECH136678
How to block a user's ability to disable Symantec Endpoint Protection on Clients
http://www.symantec.com/docs/TECH102822
How to restrict users from making configuration changes to the Symantec Endpoint Protection client.
http://www.symantec.com/docs/TECH102370
Hope this helps!!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
"Protect client files and registry keys" no longer appears in the ADC policy because Tamper Protection now protects the SEP registry keys. This is why you must now disable Tamper Protection in order to enable Sylink Debugging.
Adding this back to the ADC policy should NOT be necessary. wmujamar, have you actually tried to disable the uninstallation password on a client computer, and if so, did it allow you to do so with Tamper Protection enabled?
sandra
Symantec, Information Development, IMDP
Symantec Endpoint Protection / Core Security Engineering Group
Don't forget to mark your thread as 'solved' with the answer that best helped you!
Dear Sandra,
I enabled both Tamper protection and "protect client registry". Still one of my colleague was able to uninstall the SEP. He did by disconnecting the machine from network, entering into safe mode and then deleting some registry files related to symantec. Any suggestion?
HI,
SEP service are not working in SAFE mode.
Check this thread
https://www-secure.symantec.com/connect/forums/need-block-usb-safe-mode-safe-mode-networking
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
How did he know which registry files to remove to allow a successful uninstall? Further preventative measures may need to be based on restricting rights and privileges at an operating system level. Others may have additional suggestions.
sandra
Symantec, Information Development, IMDP
Symantec Endpoint Protection / Core Security Engineering Group
Don't forget to mark your thread as 'solved' with the answer that best helped you!
if tamper protection is enabled.
They wont be able to uninstall without password
the old trick used to uninstall SAV does not work with SEP
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
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