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About To Get F

Created: 13 Jan 2005 • Updated: 21 May 2010 | 2 comments
Anonymous's picture

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Anonymous's picture

"Jon Coppersmith" wrote:>> Windows Server 2003 Standard Ed. running 9.1, Rev. 4691 backing itself up.NoRemote anything. The nightly backup job is failing with this error listedin the Job Log under "Backup Set Detail Information": The media operationwas terminated by the user.Error reading file data.Error reading file data.The network connection to the Backup Exec Remote Agent has been lost. Pleasecheck for network errors.A timeout occurred waiting for completion of media server data processing.Whoops, hit the Enter botton with my elbow...Anyway, the Subject line is supposed to read "About To Get FIRED!!!Any ideas on this issue? Looking through past treads at similar postingsI emailed all the authors asking if they were able to resolve this issue.Of all the resonses, none were successful...

Abhinav Bindroo's picture

Ensure that the Remote Agent service is running under "Local System Account" only.
Also, port 10000 is not being used by any other application on the system. This port is used for communication between Remote Agent and Backup Exec.
Even the local backups will use Remote Agent service.

Following technotes may be useful

http://seer.support.veritas.com/docs/255498.htm

http://support.veritas.com/docs/258159