about ITIL process

Created: 14 Jan 2013 | Updated: 17 Mar 2013 | 3 comments

Sruthi.7

This issue has been solved. See solution.

Can any one describe the ITIL Process?

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Nagalla Certified

hey,

you would need to google about it, this fourm is only for netbackup

besides check this

SOLUTION

Marianne van den Berg Trusted Advisor Partner Accredited Certified

Nagalla is right. ITIL is all about policies and procedures. There is no direct relation with NBU or any other backup software.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Nicolai Trusted Advisor Partner

ITIL is a set of practices for IT service management. The framework is developed by the British Government. The current version is 3.

As company you don't have to implement as aspect of ITIL. ITIL don't tell you how to perform a operation, just that it a very good idea to do it.

Nagalla has already provides som very good links.

Assumption is the mother of all mess ups.

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