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About "missing key file" when "validate archives" process executed (SSIM 4.7)

Created: 01 Oct 2013 • Updated: 23 Oct 2013 | 2 comments
This issue has been solved. See solution.

Hi, friends!

When i execute "validate archives" process from SSIM server web UI, a few files have the following error (like on the picture). I know, what it's mean, but...can you clarify to me, how this error affects the reading events from that archive file? what is the cause it can be of this error? and can i fix this?

thanks...

Operating Systems:

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Avkash K's picture

Hi,

This error occurs when the key file is not generated due to incorrect closure of of the event archive file.

Before you umount any remote storage, it is advised to manually disable the event archive first to force closure and writting of the key file.

plz refer below article for the same.

http://www.symantec.com/docs/TECH134702

Regards,

Avkash K

SOLUTION
Avkash K's picture

in my view, as far as this error is concerned...you will be able to access your archive as it is...there won't be any kind of data loss we can say.....

Regards,

Avkash K