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About SEP 11.0.5 RU5 Vs. VBS.Worm Autorun. a & VBS.Worm Autorun. r (not false positive)

Created: 22 Mar 2010 • Updated: 24 Sep 2010 | 1 comment

To Symantec Support

about VBS.Worm.Autorun.A & Vbs.Worm.Autorun.r (not false positive)

i found  vbs worm known as VBS.Worm.Autorun.A & Vbs.Worm.Autorun.r
detect by F-secure, Kaspersky, BitDifender, Microsoft Malware Protection.

More than 5 year malware  spread on internet,  except (not detect) by major symantec product
NIS, NAV, NAVCE, SEP
Norton Antibot only detect browser Hijack but after All System damage by this malware

i  try this virus with manual examine, worm contain serious paylod (not false positive)

Execute  malware on win xp 0r 2003 server. than restart computer
-Malware create autorun inf on root derectory
-Block access to explorer or my computer.
-Damage all MSoffice Document

after 2 year ago  we send virus sample to url http://www.symantec.com/business/security_response/submitsamples.jsp
and i try resend virus sample to http://www.symantec.com/business/security_response/submitsamples.jsp
today.

no respond & major symantec product NIS, NAVCE, SEP just blind
Virus definition not change. cant you tell Why ?

Comments 1 CommentJump to latest comment

Mick2009's picture

Hi Abdi Cinta,

If you have used the Retail portal for making submissiosn, please know that it is not designed to provide feedback on every submission received.

I recommend using the portal based on your Symantec contract (Gold, Platinum, Basic, essential, etc) - those submissions will be assigned a tracking number and you will receive correspondence on whether the files submitted are a new threat, already detected, etc.

Hope this helps!

Thanks and best regards,

Mick

With thanks and best regards,

Mick