Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

About Truscan exceptions

Updated: 21 May 2010 | 2 comments
JT_T's picture
0 0 Votes
Login to vote
This issue has been solved. See solution.

Hi,

SEP RU5, when adding Truscan exception to Centralized exceptions policy from SEP Management console, there's two options to use;

-Detected processes. When using this, you can choose action for process, ignore/log and so on.
-Processes. When using this, there's no option to choose action for process exception, it's always log.

When using detected processes, you can choose from the list of processes that SEP have already detected running on your SEP clients.
So to my question;
Because there's every detected processes shown with unique computer information, for example "computer1\program files\process1.exe", is there a way to add Truscan exception to ignore some processes from all computers? If i add Truscan exception using Detected processes, i can only choose to use exception on computers already reported to SEP Manager.

Comments

Vikram Kumar-SAV to SEP's picture
25
Nov
2009
2 Votes +2
Login to vote

 The detected process will be

 The detected process will be applied on all computers only File fingerprint and file information is excluded so it excluded it on all computers.

JT_T's picture
25
Nov
2009
0 Votes 0
Login to vote

Thanks again Vikram!

Thanks again Vikram!