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Access Denied 0x8007005 error on manual archive ...

Created: 06 Nov 2012 • Updated: 08 Nov 2012 | 11 comments
This issue has been solved. See solution.

Hello,

Since yesterday, some (about 50%) of our users are getting an access denied/0x8007005 error when they try to manually archive or restore any message in their Outlook mailbox. For other users, it works completely as normal.

However, the automatic archiving works normally, as does vault searching and the vault explorer. Archiving via OWA works for all users and if we use the http-only light client that works.

We have checked that DCOM is enabled on both the clients and server. The EV server names are listed in Internet Explorer.

We have the same AD domain, Windows XP/Outlook 2003, Exchange 2003 and Enterprise Vault 9.0 SP4 (one cluster) environment for all users.

The logs on the server show no errors at all. For the problem users, the client shows an error mentioning the word "CreateDirectory" when we try to manually restore and a non-descript informational message when we try to manually archive.

Any ideas please?

Thanks,

- Alan.

 

Comments 11 CommentsJump to latest comment

Amit Dol's picture

It would be better if you attach Outlook Enterprise Vault Add-in logs. Please ensure you have log level set to MAXIMUM and Virtual Vault checkbox set if VV is enabled for user.

Steps to collect logs

1) Press Ctrl + Shift and click on any of enterprise vault icon

2) Set setting to collect maximum log

3) Restart outlook

4) Press Ctrl + Shift and now press open log

 

BruGuy's picture

Thanks.

No cached mode/no virtual vault.

Fyi also checked that the DCOM settings in the local security policy are still "not defined" ie they haven't been changed.

Here's the client log (my server names removed for security):

 

06/11/2012 16:23:39.611[3008]: Log file created (level 3).
06/11/2012 16:23:39.611[3008]: CDesktop::FinalConstruct: 0x0
06/11/2012 16:23:39.612[3008]: DesktopCommonConfig::LogonToMAPI: 0x0
06/11/2012 16:23:39.623[3008]: ~DesktopCommonConfig::LogonToMAPI: 0x0
06/11/2012 16:23:39.624[3008]: Connections now on Desktop object: 1
06/11/2012 16:23:39.624[3008]: ~CDesktop::FinalConstruct: 0x0
06/11/2012 16:23:39.624[3008]: DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.624[3008]: Could not find PR_ROH_FLAGS
06/11/2012 16:23:39.624[3008]: RPC over HTTP is not enabled (flags = 0)
06/11/2012 16:23:39.625[3008]: ~DesktopCommon::UseRPCOverHTTP: 0x40380
06/11/2012 16:23:39.625[3008]: CCommands::InstallCommands: 0x0
06/11/2012 16:23:39.625[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.626[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.626[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.626[3008]: DesktopCommonConfig::OpenDesktopSettingsAttachment: 0x0
06/11/2012 16:23:39.626[3008]: GetMsgStoresTable: 0x0
06/11/2012 16:23:39.626[3008]: Mailboxes: 1
06/11/2012 16:23:39.626[3008]: Name: Mailbox - Doe Jason
06/11/2012 16:23:39.647[3008]: OpenMsgStore: 0x0
06/11/2012 16:23:39.647[3008]: DesktopCommonConfig::OpenDesktopSettingsAttachmentInStore: 0x0
06/11/2012 16:23:39.657[3008]: ~DesktopCommonConfig::OpenDesktopSettingsAttachmentInStore: 0x0
06/11/2012 16:23:39.657[3008]: ~DesktopCommonConfig::OpenDesktopSettingsAttachment: 0x0
06/11/2012 16:23:39.657[3008]: DesktopCommonConfig::GetMailUserProperty: 0x0
06/11/2012 16:23:39.662[3008]: ~DesktopCommonConfig::GetMailUserProperty: 0x0
06/11/2012 16:23:39.662[3008]: DesktopCommonConfig::GetAttachmentLastModifiedTime
06/11/2012 16:23:39.663[3008]: ~DesktopCommonConfig::GetAttachmentLastModifiedTime
06/11/2012 16:23:39.663[3008]: DesktopCommonConfig::PopulateSettingsCache
06/11/2012 16:23:39.666[3008]: ~DesktopCommonConfig::PopulateSettingsCache
06/11/2012 16:23:39.669[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.669[3008]:     Desktop Setting: SERVERVERSION
06/11/2012 16:23:39.669[3008]:     Value: 9.04
06/11/2012 16:23:39.669[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.669[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.669[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.669[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.669[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.669[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.670[3008]:     Desktop Setting: USERSCANDELETEITEMS
06/11/2012 16:23:39.670[3008]:     Value: 1
06/11/2012 16:23:39.670[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.670[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.670[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.670[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.670[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.670[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.671[3008]:     Desktop Setting: RPCOVERHTTPRESTRICTIONS
06/11/2012 16:23:39.671[3008]:     No Value
06/11/2012 16:23:39.671[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.671[3008]:  RPCOVERHTTPRESTRICTIONS = 255 [default]
06/11/2012 16:23:39.671[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.671[3008]: DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.671[3008]: ~DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.671[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.672[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.672[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.672[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.672[3008]:     Desktop Setting: ENABLEDELETEKEYHOOK
06/11/2012 16:23:39.672[3008]:     No Value
06/11/2012 16:23:39.672[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.672[3008]:  ENABLEDELETEKEYHOOK = 1 [default]
06/11/2012 16:23:39.672[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.672[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.673[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.673[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.673[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.673[3008]:     Desktop Setting: DELETEORIGINALITEM
06/11/2012 16:23:39.673[3008]:     Value: 2
06/11/2012 16:23:39.673[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.673[3008]:  DELETEORIGINALITEM = 2 [Desktop Setting]
06/11/2012 16:23:39.673[3008]: ~DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.674[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.674[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.674[3008]: DesktopCommon::OpenDefaultStore: 0x0
06/11/2012 16:23:39.694[3008]: ~DesktopCommon::OpenDefaultStore: 0x0
06/11/2012 16:23:39.705[3008]: Store key is SOFTWARE\KVS\Enterprise Vault\Client\681E...
06/11/2012 16:23:39.708[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.708[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.708[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.708[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.708[3008]:     Desktop Setting: OVNoManualArchiveInserts
06/11/2012 16:23:39.709[3008]:     No Value
06/11/2012 16:23:39.709[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.709[3008]:  OVNoManualArchiveInserts = 0 [default]
06/11/2012 16:23:39.709[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.709[3008]:   CCommands::InstallCommands: Installing keyboard hook
06/11/2012 16:23:39.709[3008]: CDesktop::LoadLangResourceDLL
06/11/2012 16:23:39.709[3008]: CDesktop::GetOutlookApp: 0x0
06/11/2012 16:23:39.738[3008]: ~CDesktop::GetOutlookApp: 0x0
06/11/2012 16:23:39.751[3008]: Office LCID = 0x0409
06/11/2012 16:23:39.751[3008]: CValkyrie::LoadLangResourceDLL
06/11/2012 16:23:39.751[3008]: ModulePath: [C:\Program Files\Enterprise Vault\EVClient\Valkyrie.dll]
06/11/2012 16:23:39.751[3008]: CValkyrie::GetResourceDllList
06/11/2012 16:23:39.751[3008]:   File pattern: [C:\Program Files\Enterprise Vault\EVClient\Valkyrie_*.dll]
06/11/2012 16:23:39.751[3008]: ~CValkyrie::GetResourceDllList
06/11/2012 16:23:39.751[3008]: Found 0 Desktop resource DLLs
06/11/2012 16:23:39.751[3008]: No resource module was loaded and the default English resources in Valkyrie.dll will be used.
06/11/2012 16:23:39.752[3008]: ~CValkyrie::LoadLangResourceDLL
06/11/2012 16:23:39.752[3008]: ~CDesktop::LoadLangResourceDLL
06/11/2012 16:23:39.752[3008]: CDesktop::GetOLConnectionState: 0x0
06/11/2012 16:23:39.752[3008]:     Outlook Exchange Connection Mode: 1
06/11/2012 16:23:39.752[3008]: ~CDesktop::GetOLConnectionState: 0x0
06/11/2012 16:23:39.778[3008]: DesktopCommonConfig::GetConfigStringValue: 0x0
06/11/2012 16:23:39.778[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.778[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.778[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.778[3008]:     Desktop Setting: MAILBOXTYPE
06/11/2012 16:23:39.778[3008]:     Value: PrimaryUser
06/11/2012 16:23:39.778[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.778[3008]:  MAILBOXTYPE = PrimaryUser [Desktop Setting]
06/11/2012 16:23:39.779[3008]: ~DesktopCommonConfig::GetConfigStringValue: 0x0
06/11/2012 16:23:39.779[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.779[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.779[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.779[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.779[3008]:     Desktop Setting: RemovePSTEntries
06/11/2012 16:23:39.779[3008]:     No Value
06/11/2012 16:23:39.780[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.780[3008]:  RemovePSTEntries = 0 [default]
06/11/2012 16:23:39.780[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.780[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.780[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.780[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.780[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.780[3008]:     Desktop Setting: MARKPSTS
06/11/2012 16:23:39.781[3008]:     Value: 0
06/11/2012 16:23:39.781[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.781[3008]:  MARKPSTS = 0 [Desktop Setting]
06/11/2012 16:23:39.781[3008]: ~DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.781[3008]: DesktopLogging::LogSystemInformation: 0x0
06/11/2012 16:23:39.781[3008]: DesktopCommon::GetClientDLLVersion: 0x0
06/11/2012 16:23:39.783[3008]: ~DesktopCommon::GetClientDLLVersion: 0x0
06/11/2012 16:23:39.783[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.783[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.783[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.783[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.783[3008]:     Desktop Setting: SERVERVERSION
06/11/2012 16:23:39.783[3008]:     Value: 9.04
06/11/2012 16:23:39.783[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.784[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.784[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.784[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.784[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.784[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.784[3008]:     Desktop Setting: USESELFINSTALLFUNCT
06/11/2012 16:23:39.784[3008]:     Value: 0
06/11/2012 16:23:39.784[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.785[3008]:  USESELFINSTALLFUNCT = 0 [Desktop Setting]
06/11/2012 16:23:39.785[3008]: ~DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.785[3008]: DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.785[3008]: ~DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.785[3008]: 
06/11/2012 16:23:39.785[3008]: Environment:
06/11/2012 16:23:39.785[3008]:     Enterprise Vault Client 8.0.2.1713.0 (DCOM)
06/11/2012 16:23:39.785[3008]:     Microsoft Windows XP Professional Service Pack 3 (Build 2600)
06/11/2012 16:23:39.786[3008]: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz x86 Family 6 Model 42 Stepping 7;
06/11/2012 16:23:39.786[3008]:     Microsoft Outlook 2003
06/11/2012 16:23:39.786[3008]: CDesktop::GetOLConnectionState: 0x0
06/11/2012 16:23:39.786[3008]:     Outlook Exchange Connection Mode: 1
06/11/2012 16:23:39.786[3008]: ~CDesktop::GetOLConnectionState: 0x0
06/11/2012 16:23:39.786[3008]:         [Exchange connection mode: Online (1)]
06/11/2012 16:23:39.786[3008]: DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.786[3008]: ~DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.787[3008]:         [RPC over HTTP not enabled]
06/11/2012 16:23:39.787[3008]:     Microsoft Internet Explorer 8.0.6001.18702
 
Intranet Zone Trusted Sites:
<my servers> 
 
Trusted Sites:
<my servers>
 
Contents of Desktop Settings:
06/11/2012 16:23:39.799[3008]: CCommands::LogDesktopSettings: 0x0
06/11/2012 16:23:39.799[3008]: DesktopCommonConfig::GetItemsInCache: 0x0
06/11/2012 16:23:39.799[3008]: ~DesktopCommonConfig::GetItemsInCache: 0x0
06/11/2012 16:23:39.800[3008]:     ;MAILBOX; = DOEJASE
06/11/2012 16:23:39.800[3008]:     ;SERVER; = MAILSERVER
06/11/2012 16:23:39.800[3008]:     ADDALLEVSERVERS = 0
06/11/2012 16:23:39.800[3008]:     ADDSERVERTOINTRANETZONE = myserver1.mydomain;mysite.mydomain;myserver1;mysite
06/11/2012 16:23:39.800[3008]:     ALLOWSCRIPTPUBLICFOLDERS = 1
06/11/2012 16:23:39.800[3008]:     ALLOWSCRIPTSHAREDFOLDERS = 1
06/11/2012 16:23:39.800[3008]:     ARCHIVEDELITEMSFOLDER = 0
06/11/2012 16:23:39.800[3008]:     ARCHIVEEXPLORERBTNVISIBLE = 1
06/11/2012 16:23:39.800[3008]:     ARCHIVEMANAGEDFOLDERS = 0
06/11/2012 16:23:39.801[3008]:     ARCHIVEONLYWITHATTACH = 0
06/11/2012 16:23:39.801[3008]:     ARCHIVESETTINGSLOCKED = 1
06/11/2012 16:23:39.801[3008]:     DEFAULTARCHIVEID = 1F86...
06/11/2012 16:23:39.801[3008]:     DEFAULTDOUBLECLICKVIEW = 0
06/11/2012 16:23:39.801[3008]:     DEFAULTRETENTIONCATEGORYID = 1711....myserver
06/11/2012 16:23:39.801[3008]:     DEFAULTWEBAPPURL = http://myserver.mydomain/EnterpriseVault
06/11/2012 16:23:39.801[3008]:     DELETEBTNVISIBLE = 0
06/11/2012 16:23:39.801[3008]:     DELETEORIGINALITEM = 2
06/11/2012 16:23:39.802[3008]:     DEPLOYFORMSLOCALLY = 2
06/11/2012 16:23:39.802[3008]:     EVSERVERS = myfileserver.mydomain;myclusternode;myserver.mydomain;myclusternode;
06/11/2012 16:23:39.802[3008]:     INACTIVITYPERIOD = 30
06/11/2012 16:23:39.802[3008]:     INACTIVITYPERIODUNITS = 0
06/11/2012 16:23:39.802[3008]:     LARGEITEMSSIZEKB = 10240
06/11/2012 16:23:39.802[3008]:     MAILBOXDN = /O=company/OU=site/cn=Recipients/cn=DOEJASE
06/11/2012 16:23:39.802[3008]:     MAILBOXSERVER = MAILSERVER
06/11/2012 16:23:39.802[3008]:     MAILBOXSTATE = 1
06/11/2012 16:23:39.803[3008]:     MAILBOXTYPE = PrimaryUser
06/11/2012 16:23:39.803[3008]:     MANAGEDFOLDERHANDLING = 2
06/11/2012 16:23:39.803[3008]:     MARKPSTS = 0
06/11/2012 16:23:39.803[3008]:     MINAGEPERIOD = 0
06/11/2012 16:23:39.803[3008]:     MINAGEPERIODUNITS = 1
06/11/2012 16:23:39.803[3008]:     OVENABLED = 1
06/11/2012 16:23:39.803[3008]:     OVMAXMESSAGESIZETOARCHIVEMB = 64
06/11/2012 16:23:39.803[3008]:     OVMESSAGECLASSINCLUDE = IPM.Post*;IPM.Note*;IPM.Document*;IPM.Appointment*;
06/11/2012 16:23:39.803[3008]:     OVSTARTDOWNLOADBTNVISIBLE = 1
06/11/2012 16:23:39.804[3008]:     OWA2003DELETEFROMCONTEXTMENU = 0
06/11/2012 16:23:39.804[3008]:     OWA2003DELETEFROMTOOLBAR = 0
06/11/2012 16:23:39.804[3008]:     OWA2003DELETEMODE = 2
06/11/2012 16:23:39.804[3008]:     OWAWEBAPPURL = http://myserver.mydomain/EVAnon
06/11/2012 16:23:39.804[3008]:     PFINACTIVITYPERIOD = 6
06/11/2012 16:23:39.804[3008]:     PFINACTIVITYPERIODUNITS = 2
06/11/2012 16:23:39.804[3008]:     PFLARGEITEMSSIZEKB = 10240
06/11/2012 16:23:39.804[3008]:     PFMINAGEPERIOD = 2
06/11/2012 16:23:39.804[3008]:     PFMINAGEPERIODUNITS = 1
06/11/2012 16:23:39.805[3008]:     PFUSELARGEITEMSSIZE = 0
06/11/2012 16:23:39.805[3008]:     POLICYENTRYID = 1472....myserver
06/11/2012 16:23:39.805[3008]:     PSTIMPORTENABLED = 0
06/11/2012 16:23:39.805[3008]:     PSTPOLICYENTRYID = 1223....myserver
06/11/2012 16:23:39.805[3008]:     SERVERVERSION = 9.04
06/11/2012 16:23:39.805[3008]:     SITEENTRYID = 1D11....myserver
06/11/2012 16:23:39.805[3008]:     SYSTEMMAILBOX = SMTP:mailbox@mydomain
06/11/2012 16:23:39.805[3008]:     USEINACTIVITYPERIOD = 1
06/11/2012 16:23:39.806[3008]:     USELARGEITEMSSIZE = 0
06/11/2012 16:23:39.806[3008]:     USEQUOTALIMIT = 1
06/11/2012 16:23:39.806[3008]:     USERSCANDELETEITEMS = 1
06/11/2012 16:23:39.806[3008]:     USESELFINSTALLFUNCT = 0
06/11/2012 16:23:39.806[3008]:     VVREADINGPANECONTENT = 2
06/11/2012 16:23:39.806[3008]: ~CCommands::LogDesktopSettings: 0x0
06/11/2012 16:23:39.806[3008]: 
06/11/2012 16:23:39.806[3008]: DesktopCommon::IsStructuredArchive: 0x0
06/11/2012 16:23:39.806[3008]: DesktopCommon::OpenStoreOfType: 0x0
06/11/2012 16:23:39.826[3008]: ~DesktopCommon::OpenStoreOfType: 0x0
06/11/2012 16:23:39.826[3008]: DesktopCommon::GetInboxFilterMessage: 0x0
06/11/2012 16:23:39.828[3008]: DesktopCommonUtil::GetFilterMessage: 0x0
06/11/2012 16:23:39.832[3008]: ~DesktopCommonUtil::GetFilterMessage: 0x0
06/11/2012 16:23:39.833[3008]: ~DesktopCommon::GetInboxFilterMessage: 0x0
06/11/2012 16:23:39.833[3008]: DesktopCommon::GetNamedProperty[string]: 0x0
06/11/2012 16:23:39.835[3008]: ~DesktopCommon::GetNamedProperty[string]: 0x0
06/11/2012 16:23:39.837[3008]: ~DesktopCommon::IsStructuredArchive: 0x0
06/11/2012 16:23:39.838[3008]: Mailbox contains structured archives.
 
Proxy BypassList:
None detected
 
Registry Settings:
HKEY_CURRENT_USER\SOFTWARE\KVS\Enterprise Vault
HKEY_CURRENT_USER\SOFTWARE\KVS\Enterprise Vault\Client
 "FixedPreviewPane" = dword:0000000b
 "OLBarState" = dword:00000000
 "LoggingLevel" = dword:00000003
HKEY_CURRENT_USER\SOFTWARE\KVS\Enterprise Vault\Client\Defaults
 "RestoreLocation" = dword:00000001
 "DeleteShortcut" = dword:00000001
 
Directory Listing of Offline Vault:
06/11/2012 16:23:39.845[3008]: PVHelper::GetWorkingDirectory: 0x0
06/11/2012 16:23:39.845[3008]: PVHelper::GetRootDirectory: 0x0
06/11/2012 16:23:39.845[3008]: DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:39.845[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.846[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.846[3008]: ~DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:39.846[3008]: DesktopCommonConfig::GetConfigStringValue: 0x0
06/11/2012 16:23:39.846[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.846[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.846[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.846[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.846[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.847[3008]:     Desktop Setting: OVRootDirectorySearchPath
06/11/2012 16:23:39.847[3008]:     No Value
06/11/2012 16:23:39.847[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.847[3008]:  OVRootDirectorySearchPath =  [default]
06/11/2012 16:23:39.847[3008]: ~DesktopCommonConfig::GetConfigStringValue: 0x1
06/11/2012 16:23:39.847[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.847[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.847[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.848[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.848[3008]:     Desktop Setting: OVRootDirectory
06/11/2012 16:23:39.848[3008]:     No Value
06/11/2012 16:23:39.848[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.848[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.849[3008]: DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:39.849[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.849[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.849[3008]: ~DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:39.849[3008]: [Offline Config] Root Directory: C:\Documents and Settings\doejase\Local Settings\Application Data\KVS\Enterprise Vault\
06/11/2012 16:23:39.850[3008]: ~PVHelper::GetRootDirectory: 0x0
06/11/2012 16:23:39.850[3008]: DesktopCommon::OpenDefaultStore: 0x0
06/11/2012 16:23:39.850[3008]: ~DesktopCommon::OpenDefaultStore: 0x0
06/11/2012 16:23:39.850[3008]: [Offline Config] Working Directory: C:\Documents and Settings\doejase\Local Settings\Application Data\KVS\Enterprise Vault\681E....C5A6\
06/11/2012 16:23:39.851[3008]: ~PVHelper::GetWorkingDirectory: 0x0
 
06/11/2012 16:23:39.851[3008]: DisablePST is not set in the registry
 
Mapisvc.inf File Contents:
06/11/2012 16:23:39.878[3008]: 
[Services]
 
MSEMS=Microsoft Exchange Server
 
MSPST AB=Personal Address Book
 
MSPST MS=Outlook 97-2002 Personal Folders File (.pst)
 
MSUPST MS=Office Outlook Personal Folders File (.pst)
 
CONTAB=Outlook Address Book
 
EMABLT=Microsoft LDAP Directory
 
INTERSTOR=Internet Folders
 
O10ABP=Exchange Address Book
 
 
 
[Default Services]
 
MSEMS=Microsoft Exchange Server
 
MSPST AB=Personal Address Book
 
 
 
[MSEMS]
 
PR_DISPLAY_NAME=Microsoft Exchange Server
 
Sections=MSEMS_MSMail_Section
 
PR_SERVICE_DLL_NAME=emsui.dll
 
PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_SERVICE_ENTRY_NAME=EMSCfg
 
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY
 
;WIZARD_ENTRY_NAME=EMSWizardEntry
 
Providers=EMS_DSA, EMS_MDB_public, EMS_MDB_private, EMS_RXP, EMS_MSX, EMS_Hook
 
PR_SERVICE_SUPPORT_FILES=emsui.dll,emsabp.dll,emsmdb.dll
 
 
 
[EMS_MDB_public]
 
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
 
PR_PROVIDER_DLL_NAME=EMSMDB.DLL
 
PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
 
66090003=06000000
 
660A0003=03000000
 
34140102=78b2fa70aff711cd9bc800aa002fc45a
 
PR_DISPLAY_NAME=Public Folders
 
PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store
 
 
 
[EMS_MDB_private]
 
PR_PROVIDER_DLL_NAME=EMSMDB.DLL
 
PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
 
PR_RESOURCE_FLAGS=STATUS_PRIMARY_IDENTITY|STATUS_DEFAULT_STORE|STATUS_PRIMARY_STORE
 
66090003=0C000000
 
660A0003=01000000
 
34140102=5494A1C0297F101BA58708002B2A2517
 
PR_DISPLAY_NAME=Private Folders
 
PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store
 
 
 
[EMS_DSA]
 
PR_DISPLAY_NAME=Microsoft Exchange Directory Service
 
PR_PROVIDER_DISPLAY=Microsoft Exchange Directory Service
 
PR_PROVIDER_DLL_NAME=EMSABP.DLL
 
PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
 
[MSEMS_MSMail_Section]
 
UID=13DBB0C8AA05101A9BB000AA002FC45A
 
66000003=01050000
 
66010003=04000000
 
66050003=03000000
 
66040003=02000000
 
 
 
[MSPST AB]
 
PR_DISPLAY_NAME=Personal Address Book
 
Providers=MSPST ABP
 
PR_SERVICE_DLL_NAME=MSPST.DLL
 
PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_SERVICE_SUPPORT_FILES=MSPST.DLL
 
PR_SERVICE_ENTRY_NAME=PABServiceEntry
 
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
 
 
 
[MSPST ABP]
 
PR_PROVIDER_DLL_NAME=MSPST.DLL
 
PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
 
PR_DISPLAY_NAME=Personal Address Book
 
PR_PROVIDER_DISPLAY=Personal Address Book
 
 
 
[Help File Mappings]
 
Personal Address Book=exchng.hlp
 
Personal Folders=exchng.hlp
 
MAPI 1.0=exchng.hlp
 
Internet Mail=exchng.hlp
 
Microsoft MDB ExSndOpt.HLP=ExSndOpt.HLP
 
Microsoft MDB X400.HLP=X400.HLP
 
Microsoft MDB MS.HLP=MS.HLP
 
Microsoft MDB SMTP.HLP=SMTP.HLP
 
EMABLT Help=EMABLT.HLP
 
 
 
[MSPST MS]
 
Providers=MSPST MSP
 
PR_SERVICE_DLL_NAME=mspst.dll
 
PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_SERVICE_SUPPORT_FILES=mspst.dll
 
PR_SERVICE_ENTRY_NAME=PSTServiceEntry
 
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
 
 
 
[MSPST MSP]
 
34140102=4e495441f9bfb80100aa0037d96e0000
 
PR_PROVIDER_DLL_NAME=mspst.dll
 
PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
 
PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
 
PR_DISPLAY_NAME=Personal Folders
 
PR_PROVIDER_DISPLAY=Personal Folders File (.pst)
 
 
 
[MSUPST MS]
 
Providers=MSUPST MSP
 
PR_SERVICE_DLL_NAME=mspst.dll
 
PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_SERVICE_SUPPORT_FILES=mspst.dll
 
PR_SERVICE_ENTRY_NAME=PSTServiceEntry
 
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
 
 
 
[MSUPST MSP]
 
67020003=00000010
 
34140102=4e495441f9bfb80100aa0037d96e0000
 
PR_PROVIDER_DLL_NAME=mspst.dll
 
PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
 
PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
 
PR_DISPLAY_NAME=Personal Folders
 
PR_PROVIDER_DISPLAY=Personal Folders File (.pst)
 
 
 
[CONTAB]
 
Providers=CONTABP
 
PR_SERVICE_DLL_NAME=contab.dll
 
PR_SERVICE_INSTALL_ID={6485D266-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_SERVICE_SUPPORT_FILES=contab.dll
 
PR_SERVICE_DELETE_FILES=contab.dll
 
PR_SERVICE_ENTRY_NAME=ServiceEntry
 
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY | SERVICE_SINGLE_COPY
 
 
 
[CONTABP]
 
PR_PROVIDER_DLL_NAME=contab.dll
 
PR_SERVICE_INSTALL_ID={6485D266-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
 
PR_PROVIDER_DISPLAY=Outlook Address Book
 
PR_RESOURCE_METHODS=STATUS_SETTINGS_DIALOG
 
 
 
[MAPI]
 
ServiceOrder=MSEMS,MSN
 
 
 
[EMS_RXP]
 
PR_DISPLAY_NAME=Microsoft Exchange Remote Transport
 
PR_PROVIDER_DISPLAY=Microsoft Exchange Remote Transport
 
PR_PROVIDER_DLL_NAME=EMSUI.DLL
 
PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
 
66090003=40000000
 
660A0003=0A000000
 
 
 
[EMSDelegate]
 
PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store
 
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
 
PR_PROVIDER_DLL_NAME=EMSMDB.DLL
 
PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
 
660A0003=02000000
 
34140102=9eb4770074e411ce8c5e00aa004254e2
 
66090003=0C000000
 
 
 
[EMS_MSX]
 
PR_DISPLAY_NAME=Microsoft Exchange Transport
 
PR_PROVIDER_DISPLAY=Microsoft Exchange Transport
 
PR_PROVIDER_DLL_NAME=EMSMDB.DLL
 
PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
 
66090003=00000000
 
 
 
[EMS_Hook]
 
PR_DISPLAY_NAME=MS Exchange Hook
 
PR_PROVIDER_DISPLAY=MS Exchange Hook
 
PR_PROVIDER_DLL_NAME=EMSMDB.DLL
 
PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_TYPE=MAPI_HOOK_PROVIDER
 
PR_RESOURCE_FLAGS=HOOK_INBOUND
 
 
 
[EMABLT]
 
PR_DISPLAY_NAME=Microsoft LDAP Directory
 
PR_SERVICE_INSTALL_ID={6485D268-C2AC-11D1-AD3E-10A0C911C9C0}
 
Providers=PRO_EMABLT
 
PR_SERVICE_DLL_NAME=BJABLR.DLL
 
PR_SERVICE_SUPPORT_FILES=EMABLT.DLL,BJABLR.DLL
 
PR_SERVICE_DELETE_FILES=EMABLT.DLL,BJABLR.DLL
 
PR_SERVICE_ENTRY_NAME=ServiceEntry
 
;WIZARD_ENTRY_NAME=WizardEntry
 
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
 
6600001e=ldap.bigfoot.com
 
6601001e=389
 
6602001e=
 
6603001e=
 
6604001e=(&(mail=*)(|(mail=%s*)(|(cn=%s*)(|(sn=%s*)(givenName=%s*)))))
 
6605001e=SMTP
 
6606001e=mail
 
6607001e=60
 
6608001e=100
 
6609001e=120
 
660a001e=15
 
660b001e=
 
660c001e=OFF
 
660d001e=OFF
 
660e001e=NONE
 
660f001e=OFF
 
6610001e=postalAddress
 
6611001e=cn
 
6612001e=1
 
 
 
[PRO_EMABLT]
 
PR_PROVIDER_DLL_NAME=EMABLT.DLL
 
PR_SERVICE_INSTALL_ID={6485D268-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_PROVIDER_DISPLAY=Microsoft LDAP Directory
 
PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
 
 
 
[INTERSTOR]
 
Providers=INTERSTOR_P
 
PR_SERVICE_DLL_NAME=pstprx.dll
 
PR_SERVICE_SUPPORT_FILES=pstprx.dll
 
PR_SERVICE_DELETE_FILES=pstprx.dll
 
PR_SERVICE_ENTRY_NAME=PRXServiceEntry@40
 
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
 
PR_DISPLAY_NAME=Internet Folders
 
PR_MDB_PROVIDER=4e495441f9bfb80100aa0037d96e0000
 
 
 
[INTERSTOR_P]
 
PR_PROVIDER_DLL_NAME=pstprx.dll
 
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
 
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
 
PR_PROVIDER_DISPLAY=Internet Folders
 
PR_MDB_PROVIDER=4e495441f9bfb80100aa0037d96e0000
 
 
 
[O10ABP]
 
PR_DISPLAY_NAME=Exchange Address Book
 
Providers=O10_EMSABP
 
PR_SERVICE_SUPPORT_FILES=EMSABP.DLL,emsui.dll
 
Sections=MSEMS_MSMail_Section2
 
PR_SERVICE_DLL_NAME=emsui.dll
 
PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_SERVICE_ENTRY_NAME=EMSCfg
 
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY
 
[MSEMS_MSMail_Section2]
 
UID=13DBB0C8AA05101A9BB000AA002FC45A
 
; PR_PROFILE_VERSION=5.01
 
66000003=01050000
 
; PR_PROFILE_CONFIG_FLAGS=CONFIG_SHOW_CONNECT_UI | CONFIG_USE_SMTP_ADDRESSES
 
66010003=44000000
 
; PR_PROFILE_TRANSPORT_FLAGS=TRANSPORT_DOWNLOAD|TRANSPORT_UPLOAD  (->PST, etc)
 
66050003=03000000
 
; PR_PROFILE_CONNECT_FLAGS=CONNECT_NO_RPC_ENCRYPTION
 
66040003=02000000
 
 
 
[O10_EMSABP]
 
PR_DISPLAY_NAME=Exchange Address Book
 
PR_PROVIDER_DISPLAY=Exchange Address Book
 
PR_PROVIDER_DLL_NAME=EMSABP.DLL
 
PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
 
PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
 
 
 
 
06/11/2012 16:23:39.890[3008]: 
PSTs enabled in Mapisvc.inf
06/11/2012 16:23:39.891[3008]: Unicode PSTs enabled in Mapisvc.inf
06/11/2012 16:23:39.891[3008]: 
06/11/2012 16:23:39.891[3008]: PVHelper::GetOnlineDatabaseList: 0x0
06/11/2012 16:23:39.891[3008]: DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:39.891[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.891[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.891[3008]: ~DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:39.891[3008]: ~PVHelper::GetOnlineDatabaseList: 0x0
06/11/2012 16:23:39.891[3008]: PVHelper::IsRemoveOVSet: 0x0
06/11/2012 16:23:39.892[3008]: ~PVHelper::IsRemoveOVSet: 0x0
06/11/2012 16:23:39.892[3008]: ::EnabledForVault: 0x0
06/11/2012 16:23:39.892[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.892[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.892[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.892[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.892[3008]:     Desktop Setting: MailboxState
06/11/2012 16:23:39.892[3008]:     Value: 1
06/11/2012 16:23:39.893[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.893[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.893[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.893[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.893[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.893[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.893[3008]:     Desktop Setting: SiteEntryID
06/11/2012 16:23:39.893[3008]:     Value: 1D11....myserver
06/11/2012 16:23:39.893[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.894[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.894[3008]: CDesktop::GetOLConnectionState: 0x0
06/11/2012 16:23:39.894[3008]: ~CDesktop::GetOLConnectionState: 0x0
06/11/2012 16:23:39.895[3008]: CFilterPageHelper::GetFilterValuesObject: 0x0
06/11/2012 16:23:39.900[3008]: ~CFilterPageHelper::GetFilterValuesObject: 0x0
06/11/2012 16:23:39.902[3008]: ~::EnabledForVault: 0x40380
06/11/2012 16:23:39.902[3008]: DesktopCommon::GetWindowsNumVersion: 0x0
06/11/2012 16:23:39.902[3008]:     Windows Version = 501
06/11/2012 16:23:39.902[3008]: ~DesktopCommon::GetWindowsNumVersion: 0x0
06/11/2012 16:23:39.902[3008]: DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.902[3008]: ~DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.902[3008]: DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.902[3008]: ~DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.902[3008]: ::CInternetReconnect
06/11/2012 16:23:39.903[3008]: ::CInternetReconnect - refCount : 0
06/11/2012 16:23:39.903[3008]: ::IsInetOffline
06/11/2012 16:23:39.903[3008]: ~::IsInetOffline
06/11/2012 16:23:39.903[3008]: ~::CInternetReconnect
06/11/2012 16:23:39.903[3008]: CCOMCallback<struct IDesktop,&struct _GUID const IID_IDesktop,&struct _GUID const CLSID_Desktop>::CreateApartment
06/11/2012 16:23:39.907[3008]: CThreadManager::Add thread THID=3012
06/11/2012 16:23:39.907[3012]: CCOMCallback<struct IDesktop,&struct _GUID const IID_IDesktop,&struct _GUID const CLSID_Desktop>::_Apartment
06/11/2012 16:23:39.910[3012]: PSTMIG: CPSTImporter::MakeCallback: 0x0
06/11/2012 16:23:39.910[3008]: ~CCOMCallback<struct IDesktop,&struct _GUID const IID_IDesktop,&struct _GUID const CLSID_Desktop>::CreateApartment
06/11/2012 16:23:39.910[3012]: PSTMIG: CPSTImporter::DoWork: 0x0
06/11/2012 16:23:39.910[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.910[3012]: PSTMIG: 
06/11/2012 16:23:39.911[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.911[3012]: PSTMIG: PST Importer started.
06/11/2012 16:23:39.911[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.911[3012]: PSTMIG: 
06/11/2012 16:23:39.911[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.911[3012]: DesktopCommon::HaveConnectionToEVWebServer: 0x0
06/11/2012 16:23:39.911[3008]:     Desktop Setting: FIXOUTLOOKPREVIEWPANE
06/11/2012 16:23:39.912[3012]: DesktopCommon::GetWebAppURLEx: 0x0
06/11/2012 16:23:39.912[3008]:     No Value
06/11/2012 16:23:39.912[3012]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.912[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.912[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.912[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.912[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.913[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.913[3012]:     Desktop Setting: CheckURLPerRequest
06/11/2012 16:23:39.913[3012]:     No Value
06/11/2012 16:23:39.913[3012]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.913[3012]:  CheckURLPerRequest = 0 [default]
06/11/2012 16:23:39.913[3012]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.913[3012]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.913[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.913[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.914[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.914[3012]:     Desktop Setting: SERVERVERSION
06/11/2012 16:23:39.914[3012]:     Value: 9.04
06/11/2012 16:23:39.914[3012]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.914[3012]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.914[3012]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.914[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.914[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.915[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.915[3012]:     Desktop Setting: DefaultWebAppURL
06/11/2012 16:23:39.915[3012]:     Value: http://myserver.mydomain/EnterpriseVault
06/11/2012 16:23:39.915[3012]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.915[3012]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.915[3012]: DesktopCommon::GetIELanguageHeader: 0x0
06/11/2012 16:23:39.915[3008]: Installed Outlook preview pane registry keys fix for Outlook V11
06/11/2012 16:23:39.915[3012]: Failed to get IE language from Registry; error: 0x80070002
06/11/2012 16:23:39.915[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.916[3012]: Using same language as resource DLL: en
06/11/2012 16:23:39.916[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.916[3012]: Setting the static header string for the first and only time.
06/11/2012 16:23:39.916[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.916[3012]: sHeader = [Accept-Language:en]
06/11/2012 16:23:39.916[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.916[3012]: ~DesktopCommon::GetIELanguageHeader: 0x0
06/11/2012 16:23:39.917[3008]:     Desktop Setting: SETFORCEFORMRELOAD
06/11/2012 16:23:39.917[3012]: DesktopCommonUtil::HasInternetConnection: 0x0
06/11/2012 16:23:39.917[3008]:     No Value
06/11/2012 16:23:39.917[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.917[3008]:  SETFORCEFORMRELOAD = 1 [default]
06/11/2012 16:23:39.917[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.917[3008]: DesktopCommon::SetForceFormReloadKey: 0x0
06/11/2012 16:23:39.918[3008]: CDesktop::GetOutlookBuildVer: 0x0
06/11/2012 16:23:39.922[3008]: Outlook returned version: 11.0.0.8330
06/11/2012 16:23:39.922[3008]: ~CDesktop::GetOutlookBuildVer: 0x0
06/11/2012 16:23:39.923[3008]: Installed Outlook ForceFormReload registry key fix for Outlook under 11.0
06/11/2012 16:23:39.923[3008]: ~DesktopCommon::SetForceFormReloadKey: 0x0
06/11/2012 16:23:39.923[3008]: DesktopCommon::SetFolderScriptKeys: 0x0
06/11/2012 16:23:39.923[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.923[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.923[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.924[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.924[3008]:     Desktop Setting: ALLOWSCRIPTSHAREDFOLDERS
06/11/2012 16:23:39.924[3008]:     Value: 1
06/11/2012 16:23:39.924[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.924[3008]:  ALLOWSCRIPTSHAREDFOLDERS = 1 [Desktop Setting]
06/11/2012 16:23:39.924[3008]: ~DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.924[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.924[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.925[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.925[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.925[3008]:     Desktop Setting: ALLOWSCRIPTPUBLICFOLDERS
06/11/2012 16:23:39.925[3008]:     Value: 1
06/11/2012 16:23:39.925[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.925[3008]:  ALLOWSCRIPTPUBLICFOLDERS = 1 [Desktop Setting]
06/11/2012 16:23:39.925[3008]: ~DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.926[3008]: Set SharedFolderScript = 1
06/11/2012 16:23:39.926[3008]: Set PublicFolderScript = 1
06/11/2012 16:23:39.926[3008]: ~DesktopCommon::SetFolderScriptKeys: 0x0
06/11/2012 16:23:39.926[3008]: CWDSFederationConfig::DoUpdate: 0x0
06/11/2012 16:23:39.926[3008]: CWDSFederationConfig::Init: 0x0
06/11/2012 16:23:39.926[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.927[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.927[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.927[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.927[3008]:     Desktop Setting: WDSEVINTEGRATION
06/11/2012 16:23:39.927[3008]:     No Value
06/11/2012 16:23:39.927[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.927[3008]:  WDSEVINTEGRATION = 0 [default]
06/11/2012 16:23:39.927[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.928[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.928[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.928[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.928[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.928[3008]:     Desktop Setting: WDSEVSEARCHPAGE
06/11/2012 16:23:39.928[3008]:     No Value
06/11/2012 16:23:39.928[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.929[3008]:  WDSEVSEARCHPAGE = 0 [default]
06/11/2012 16:23:39.929[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.929[3008]: Existing WDS Primary Federate: HKCU\Software\Policies\Microsoft\DesktopSearch\PrimaryIntranetSearchScopeUrl = 
06/11/2012 16:23:39.929[3008]: Existing WDS Secondary Federate: HKCU\Software\Policies\Microsoft\DesktopSearch\SecondaryIntranetSearchScopeUrl = 
06/11/2012 16:23:39.930[3008]: Existing MSN Primary Federate Scope: HKCU\Software\Policies\Microsoft\MSN Apps\MSN Toolbar\Search\IntranetSearchScope = 
06/11/2012 16:23:39.930[3008]: Existing MSN Primary Federate URL: HKCU\Software\Policies\Microsoft\MSN Apps\MSN Toolbar\Search\IntranetSearchUrl = 
06/11/2012 16:23:39.930[3008]: ~CWDSFederationConfig::Init: 0x1
06/11/2012 16:23:39.930[3008]: WDS integration disabled, removing any existing federate links to EV...
06/11/2012 16:23:39.930[3008]: ~CWDSFederationConfig::DoUpdate: 0x1
06/11/2012 16:23:39.930[3012]: DesktopCommonUtil::GetEVUserAgent: 0x0
06/11/2012 16:23:39.931[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.931[3012]: DesktopCommonUtil::GetClientDLLVersion: 0x0
06/11/2012 16:23:39.931[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.931[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.931[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.932[3008]:     Desktop Setting: DEPLOYFORMSLOCALLY
06/11/2012 16:23:39.932[3008]:     Value: 2
06/11/2012 16:23:39.932[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.932[3008]:  DEPLOYFORMSLOCALLY = 2 [Desktop Setting]
06/11/2012 16:23:39.932[3012]: ~DesktopCommonUtil::GetClientDLLVersion: 0x0
06/11/2012 16:23:39.932[3008]: ~DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.932[3012]: ~DesktopCommonUtil::GetEVUserAgent: 0x0
06/11/2012 16:23:39.932[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.933[2084]: CCommands::PublishFormsProc: 0x0
06/11/2012 16:23:39.933[3012]: Attempting connection to (http://myserver.mydomain/EnterpriseVault/clienttes...)...
06/11/2012 16:23:39.933[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.933[2084]: DesktopCommon::OpenStoreOfType: 0x0
06/11/2012 16:23:39.933[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.934[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.934[3008]:     Desktop Setting: ARCHIVEBTNVISIBLE
06/11/2012 16:23:39.934[3008]:     No Value
06/11/2012 16:23:39.934[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.934[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.934[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.934[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.935[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.935[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.935[3008]:     Desktop Setting: SEARCHBTNVISIBLE
06/11/2012 16:23:39.935[3008]:     No Value
06/11/2012 16:23:39.935[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.935[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.936[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.936[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.936[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.936[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.936[3008]:     Desktop Setting: CANCELBTNVISIBLE
06/11/2012 16:23:39.936[3008]:     No Value
06/11/2012 16:23:39.937[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.937[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.937[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.937[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.937[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.937[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.938[3008]:     Desktop Setting: RESTOREBTNVISIBLE
06/11/2012 16:23:39.938[3008]:     No Value
06/11/2012 16:23:39.938[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.938[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.938[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.938[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.939[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.939[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.939[3008]:     Desktop Setting: DELETEBTNVISIBLE
06/11/2012 16:23:39.939[3008]:     Value: 0
06/11/2012 16:23:39.939[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.939[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.940[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.940[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.940[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.940[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.940[3008]:     Desktop Setting: OVSTARTDOWNLOADBTNVISIBLE
06/11/2012 16:23:39.940[3008]:     Value: 1
06/11/2012 16:23:39.941[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.941[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.941[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.941[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.941[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.941[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.942[3008]:     Desktop Setting: OVPROPERTIESVISIBLE
06/11/2012 16:23:39.942[3008]:     No Value
06/11/2012 16:23:39.942[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.942[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.942[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.942[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.943[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.943[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.943[3008]:     Desktop Setting: ARCHIVEEXPLORERBTNVISIBLE
06/11/2012 16:23:39.943[3008]:     Value: 1
06/11/2012 16:23:39.943[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.943[3008]:  ARCHIVEEXPLORERBTNVISIBLE = 1 [Desktop Setting]
06/11/2012 16:23:39.944[3008]: ~DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.944[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.944[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.944[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.944[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.944[3008]:     Desktop Setting: EXPIRYREPORTBTNVISIBLE
06/11/2012 16:23:39.945[3008]:     No Value
06/11/2012 16:23:39.945[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.945[3008]:  EXPIRYREPORTBTNVISIBLE = 0 [default]
06/11/2012 16:23:39.945[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.945[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.945[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.945[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.946[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.946[3008]:     Desktop Setting: ALLOWOFFLINESEARCH
06/11/2012 16:23:39.946[3008]:     No Value
06/11/2012 16:23:39.946[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.946[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.946[3008]: CCommands::AddIntranetSettings: 0x0
06/11/2012 16:23:39.947[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.947[3012]: Connected - Returned status code(200)
06/11/2012 16:23:39.948[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.948[3012]: Internet connection state = 1 (flags = 18)
06/11/2012 16:23:39.948[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.948[3012]: ~DesktopCommonUtil::HasInternetConnection: 0x0
06/11/2012 16:23:39.948[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.948[3012]: Successfully contacted the EV web server using: http://myserver.mydomain/EnterpriseVault
06/11/2012 16:23:39.948[3008]:     Desktop Setting: ADDALLEVSERVERS
06/11/2012 16:23:39.949[3012]: ~DesktopCommon::GetWebAppURLEx: 0x0
06/11/2012 16:23:39.949[3008]:     Value: 0
06/11/2012 16:23:39.949[3012]: ~DesktopCommon::HaveConnectionToEVWebServer: 0x0
06/11/2012 16:23:39.949[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.949[3012]: PSTMIG: CPSTImporter::Init: 0x0
06/11/2012 16:23:39.949[3008]:  ADDALLEVSERVERS = 0 [Desktop Setting]
06/11/2012 16:23:39.950[3012]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.950[3008]: ~DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.950[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.950[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.950[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.950[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.951[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.951[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.951[3012]:     Desktop Setting: DOWNLOADRESPONSETIMEOUT
06/11/2012 16:23:39.951[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.951[3012]:     No Value
06/11/2012 16:23:39.951[3008]:     Desktop Setting: ADDSERVERTOINTRANETZONE
06/11/2012 16:23:39.951[3012]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.952[3008]:     Value: myserver.mydomain;mysite.mydomain;myserver;mysite
06/11/2012 16:23:39.952[3012]:  DOWNLOADRESPONSETIMEOUT = 3600000 [default]
06/11/2012 16:23:39.952[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.952[3012]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.952[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.952[3012]: PSTMIG: CPSTImporter::GetDesktopSettings: 0x0
06/11/2012 16:23:39.953[3012]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.953[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.953[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.953[3012]: DesktopCommonConfig::CheckForUpdatedSettings
06/11/2012 16:23:39.953[3012]: Checking for updated desktop settings
06/11/2012 16:23:39.954[3012]: DesktopCommonConfig::OpenDesktopSettingsAttachment: 0x0
06/11/2012 16:23:39.954[3012]: GetMsgStoresTable: 0x0
06/11/2012 16:23:39.954[3012]: Mailboxes: 1
06/11/2012 16:23:39.954[3012]: Name: Mailbox - Doe Jason
06/11/2012 16:23:39.955[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.955[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.956[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.956[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.956[2084]: ~DesktopCommon::OpenStoreOfType: 0x0
06/11/2012 16:23:39.956[3008]:     Desktop Setting: REMOVESERVERFROMINTRANETZONE
06/11/2012 16:23:39.956[2084]: DesktopCommon::GetEVFormFilesPath: 0x0
06/11/2012 16:23:39.956[3012]: OpenMsgStore: 0x0
06/11/2012 16:23:39.956[3008]:     No Value
06/11/2012 16:23:39.956[2084]: Located the EV forms installation folder: C:\Program Files\Enterprise Vault\EVClient\Languages\Forms\en
06/11/2012 16:23:39.956[3012]: DesktopCommonConfig::OpenDesktopSettingsAttachmentInStore: 0x0
06/11/2012 16:23:39.957[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.957[2084]: ~DesktopCommon::GetEVFormFilesPath: 0x0
06/11/2012 16:23:39.957[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.957[2084]: DesktopCommon::LoadEVFormsIntoPersonalLibrary: 0x0
06/11/2012 16:23:39.957[3008]: ~CCommands::AddIntranetSettings: 0x1
06/11/2012 16:23:39.958[3008]: ::EnabledForVault: 0x0
06/11/2012 16:23:39.958[3008]: ~::EnabledForVault: 0x0
06/11/2012 16:23:39.958[3008]: PVHelper::Enabled: 0x0
06/11/2012 16:23:39.958[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.958[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.958[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.958[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.958[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.958[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.959[3008]:     Desktop Setting: OVReset
06/11/2012 16:23:39.959[3008]:     No Value
06/11/2012 16:23:39.959[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.959[3008]:  OVReset = 0 [default]
06/11/2012 16:23:39.959[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.959[3008]: PVHelper::IsRemoveOVSet: 0x0
06/11/2012 16:23:39.959[3008]: ~PVHelper::IsRemoveOVSet: 0x0
06/11/2012 16:23:39.959[3008]: DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:39.960[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.960[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:39.960[3008]: ~DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:39.960[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.960[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.960[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.960[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.960[3008]:     Desktop Setting: OVEnabled
06/11/2012 16:23:39.961[3008]:     Value: 1
06/11/2012 16:23:39.961[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.961[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.961[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.961[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.961[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.961[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.961[3008]:     Desktop Setting: RPCOVERHTTPRESTRICTIONS
06/11/2012 16:23:39.962[3008]:     No Value
06/11/2012 16:23:39.962[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.962[3008]:  RPCOVERHTTPRESTRICTIONS = 255 [default]
06/11/2012 16:23:39.962[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.962[3008]: DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.962[2084]: Successfully loaded form file: C:\Program Files\Enterprise Vault\EVClient\Languages\Forms\en\EVPendingArchive.fdm
06/11/2012 16:23:39.962[3008]: ~DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:39.963[3008]: [Offline Config] Enabled: true
06/11/2012 16:23:39.963[3008]: ~PVHelper::Enabled: 0x0
06/11/2012 16:23:39.963[3008]: CDesktop::PopulateTrawlIgnoreFolders: 0x0
06/11/2012 16:23:39.963[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.963[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.963[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.963[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.964[3008]:     Desktop Setting: ArchiveDelItemsFolder
06/11/2012 16:23:39.964[3008]:     Value: 0
06/11/2012 16:23:39.964[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.964[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.967[2084]: DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.967[2084]: ~DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.967[2084]: DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.967[2084]: ~DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.967[2084]: IPM.Note.EnterpriseVault.PendingArchive: Form in Personal Form Library is the same as the FDM file (V8.0.2-001)
06/11/2012 16:23:39.968[2084]: Successfully loaded form file: C:\Program Files\Enterprise Vault\EVClient\Languages\Forms\en\EVPendingDelete.fdm
06/11/2012 16:23:39.970[3012]: ~DesktopCommonConfig::OpenDesktopSettingsAttachmentInStore: 0x0
06/11/2012 16:23:39.970[3012]: ~DesktopCommonConfig::OpenDesktopSettingsAttachment: 0x0
06/11/2012 16:23:39.970[3008]: Adding folder (Deleted Items) to the list of folders the trawler will ignore
06/11/2012 16:23:39.970[3012]: DesktopCommonConfig::GetAttachmentLastModifiedTime
06/11/2012 16:23:39.972[3012]: ~DesktopCommonConfig::GetAttachmentLastModifiedTime
06/11/2012 16:23:39.972[2084]: DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.972[3012]: ~DesktopCommonConfig::CheckForUpdatedSettings
06/11/2012 16:23:39.972[2084]: ~DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.972[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.972[2084]: DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.973[3012]:     Desktop Setting: PSTIMPORTENABLED
06/11/2012 16:23:39.973[2084]: ~DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.973[3012]:     Value: 0
06/11/2012 16:23:39.973[2084]: IPM.Note.EnterpriseVault.Shortcut.DeleteMe: Form in Personal Form Library is the same as the FDM file (V8.0.2-001)
06/11/2012 16:23:39.973[3012]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.974[3012]:  PSTIMPORTENABLED = 0 [Desktop Setting]
06/11/2012 16:23:39.974[3012]: ~DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.974[3012]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.974[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.974[2084]: Successfully loaded form file: C:\Program Files\Enterprise Vault\EVClient\Languages\Forms\en\EVPendingRestore.fdm
06/11/2012 16:23:39.974[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.975[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.975[3012]:     Desktop Setting: PSTIMPORTPAUSEINTERVAL
06/11/2012 16:23:39.975[3012]:     No Value
06/11/2012 16:23:39.975[3012]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.975[3012]:  PSTIMPORTPAUSEINTERVAL = 1 [default]
06/11/2012 16:23:39.975[3012]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.976[3012]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.976[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.976[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.976[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.976[3012]:     Desktop Setting: PSTSEARCHINTERVAL
06/11/2012 16:23:39.976[3012]:     No Value
06/11/2012 16:23:39.976[3012]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.977[3012]:  PSTSEARCHINTERVAL = 7 [default]
06/11/2012 16:23:39.977[2084]: DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.977[3012]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.977[2084]: ~DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.977[3012]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:39.977[2084]: DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.977[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.977[2084]: ~DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.978[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.978[2084]: IPM.Note.EnterpriseVault.Shortcut.RestoreMe: Form in Personal Form Library is the same as the FDM file (V8.0.2-001)
06/11/2012 16:23:39.978[3012]: DesktopCommonConfig::CheckForUpdatedSettings
06/11/2012 16:23:39.978[3012]: ~DesktopCommonConfig::CheckForUpdatedSettings
06/11/2012 16:23:39.978[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.979[3012]:     Desktop Setting: PSTIMPORTNOWORKPAUSEINTERVAL
06/11/2012 16:23:39.979[3012]:     No Value
06/11/2012 16:23:39.979[3012]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:39.979[2084]: Successfully loaded form file: C:\Program Files\Enterprise Vault\EVClient\Languages\Forms\en\EVShortcut.fdm
06/11/2012 16:23:39.979[3012]:  PSTIMPORTNOWORKPAUSEINTERVAL = 60 [default]
06/11/2012 16:23:39.979[3012]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:39.980[3012]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.980[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.980[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.980[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.980[3012]:     Desktop Setting: MAILBOXDN
06/11/2012 16:23:39.980[3012]:     Value: /O=Company/OU=Site/cn=Recipients/cn=DOEJASE
06/11/2012 16:23:39.980[3012]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.981[3012]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.981[3012]: DesktopCommon::GetMbxConfigOption: 0x327B18A
06/11/2012 16:23:39.981[3012]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.981[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.981[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.981[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.981[2084]: DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.981[3012]:     Desktop Setting: DEFAULTARCHIVEID
06/11/2012 16:23:39.981[2084]: ~DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.982[3012]:     Value: 1F86....myserver
06/11/2012 16:23:39.982[2084]: DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.982[3012]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.982[2084]: ~DesktopCommon::NumerateFormVersion: 0x0
06/11/2012 16:23:39.982[3012]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.982[2084]: IPM.Note.EnterpriseVault.Shortcut: Form in Personal Form Library is the same as the FDM file (V8.0.2-001)
06/11/2012 16:23:39.982[3012]: Found 'DEFAULTARCHIVEID' from DesktopSettings '1F86....myserver'
06/11/2012 16:23:39.983[2084]: ~DesktopCommon::LoadEVFormsIntoPersonalLibrary: 0x0
06/11/2012 16:23:39.983[3012]: ~DesktopCommon::GetMbxConfigOption: 0x0
06/11/2012 16:23:39.983[3012]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.983[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.984[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.984[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.984[3012]:     Desktop Setting: SITEENTRYID
06/11/2012 16:23:39.984[3012]:     Value: 1D11....myserver
06/11/2012 16:23:39.984[3012]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.984[3012]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.984[3012]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.984[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.985[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.985[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.985[3012]:     Desktop Setting: PSTPOLICYENTRYID
06/11/2012 16:23:39.985[3012]:     Value: 1223....myserver
06/11/2012 16:23:39.985[3012]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.985[3012]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.986[3012]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.986[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.986[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.986[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.986[3012]:     Desktop Setting: SERVERVERSION
06/11/2012 16:23:39.986[3012]:     Value: 9.04
06/11/2012 16:23:39.986[3012]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.987[3012]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.987[3012]: DesktopCommon::GetWebAppURLEx: 0x0
06/11/2012 16:23:39.987[3012]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.987[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.987[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.987[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.987[3012]:     Desktop Setting: SERVERVERSION
06/11/2012 16:23:39.987[3012]:     Value: 9.04
06/11/2012 16:23:39.987[3012]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.988[3012]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.988[3012]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.988[3012]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.988[3012]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.988[3012]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:39.988[3012]:     Desktop Setting: DefaultWebAppURL
06/11/2012 16:23:39.988[3012]:     Value: http://myserver.mydomain/EnterpriseVault
06/11/2012 16:23:39.989[3012]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:39.989[3012]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:39.989[3012]: DesktopCommon::GetIELanguageHeader: 0x0
06/11/2012 16:23:39.989[3012]: sHeader = [Accept-Language:en]
06/11/2012 16:23:39.989[3012]: ~DesktopCommon::GetIELanguageHeader: 0x0
06/11/2012 16:23:39.989[3012]: DesktopCommonUtil::HasInternetConnection: 0x0
06/11/2012 16:23:39.989[3012]: DesktopCommonUtil::GetEVUserAgent: 0x0
06/11/2012 16:23:39.990[3012]: ~DesktopCommonUtil::GetEVUserAgent: 0x0
06/11/2012 16:23:39.990[3012]: Attempting connection to (http://myserver.mydomain/EnterpriseVault/clienttes...)...
06/11/2012 16:23:39.993[2084]: ~CCommands::PublishFormsProc: 0x0
06/11/2012 16:23:39.993[3012]: Connected - Returned status code(200)
06/11/2012 16:23:39.994[3012]: Internet connection state = 1 (flags = 18)
06/11/2012 16:23:39.994[3012]: ~DesktopCommonUtil::HasInternetConnection: 0x0
06/11/2012 16:23:39.994[3012]: Successfully contacted the EV web server using: http://myserver.mydomain/EnterpriseVault
06/11/2012 16:23:39.994[3012]: ~DesktopCommon::GetWebAppURLEx: 0x0
06/11/2012 16:23:39.994[3012]: PSTMIG: ~CPSTImporter::GetDesktopSettings: 0x0
06/11/2012 16:23:39.994[3012]: PSTMIG: ~CPSTImporter::Init: 0x0
06/11/2012 16:23:39.995[3012]: DesktopCommon::GetXMLDOMDocumentObj: 0x0
06/11/2012 16:23:39.997[3012]: ------ Loaded DOMDocument3
06/11/2012 16:23:39.997[3012]: ~DesktopCommon::GetXMLDOMDocumentObj: 0x0
06/11/2012 16:23:39.998[3012]: PSTMIG: PST Importer sleeping for 1 minutes
06/11/2012 16:23:40.017[3008]: Adding folder (All Public Folders) to the list of folders the trawler will ignore
06/11/2012 16:23:40.019[3008]: Adding folder (Conflicts) to the list of folders the trawler will ignore
06/11/2012 16:23:40.022[3008]: Adding folder (Sync Issues) to the list of folders the trawler will ignore
06/11/2012 16:23:40.024[3008]: Adding folder (Local Failures) to the list of folders the trawler will ignore
06/11/2012 16:23:40.026[3008]: Adding folder (Server Failures) to the list of folders the trawler will ignore
06/11/2012 16:23:40.026[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.026[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.026[3008]: ~CDesktop::PopulateTrawlIgnoreFolders: 0x0
06/11/2012 16:23:40.026[3008]: PVHelper::GetStoreMajorVersion: 0x0
06/11/2012 16:23:40.026[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:40.027[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:40.027[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:40.027[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:40.027[3008]:     Desktop Setting: OVStoreVersion
06/11/2012 16:23:40.027[3008]:     No Value
06/11/2012 16:23:40.027[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:40.027[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:40.027[3008]: DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:40.027[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:40.028[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:40.028[3008]: ~DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:40.028[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.028[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.028[3008]: ~PVHelper::GetStoreMajorVersion: 0x0
06/11/2012 16:23:40.028[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.028[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.028[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.029[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.029[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.029[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.029[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.029[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.029[3008]: PVHelper::GetWDSPluginName: 0x0
06/11/2012 16:23:40.029[3008]: WDSUtil::GetInstalledWDSVersion: 0x0
06/11/2012 16:23:40.029[3008]: Attempting to read registry key - HKLM\Software\Microsoft\Windows Desktop Search\ 
06/11/2012 16:23:40.030[3008]: Either WDS is not installed or failed to detect installed version, errorCode = 2 
06/11/2012 16:23:40.030[3008]: ~WDSUtil::GetInstalledWDSVersion: 0x0
06/11/2012 16:23:40.030[3008]: ~PVHelper::GetWDSPluginName: 0x0
06/11/2012 16:23:40.030[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.030[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.030[3008]: PVHelper::GetApplPath
06/11/2012 16:23:40.030[3008]: ~PVHelper::GetApplPath
06/11/2012 16:23:40.030[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.030[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.031[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.031[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.031[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.031[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.031[3008]: DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:40.031[3008]: ~DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:40.031[3008]: DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:40.031[3008]: ~DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:40.032[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.032[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.032[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.032[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.032[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:40.032[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:40.032[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:40.032[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:40.032[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:40.033[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:40.033[3008]:     Desktop Setting: OVNoUpgrade
06/11/2012 16:23:40.033[3008]:     No Value
06/11/2012 16:23:40.033[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:40.033[3008]:  OVNoUpgrade = 0 [default]
06/11/2012 16:23:40.033[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:40.033[3008]: DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.033[3008]: ~DesktopCommonConfig::AddSetting: 0x0
06/11/2012 16:23:40.033[3008]: PVHelper::GetOVStatus: 0x0
06/11/2012 16:23:40.034[3008]: PVHelper::GetOVStatus: 0x0
06/11/2012 16:23:40.034[3008]: DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:40.034[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:40.034[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:40.034[3008]: ~DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:40.034[3008]: ~PVHelper::GetOVStatus: 0x0
06/11/2012 16:23:40.034[3008]: PVHelper::GetPVIDFromItem: 0x0
06/11/2012 16:23:40.035[3008]: ~PVHelper::GetPVIDFromItem: 0x0
06/11/2012 16:23:40.035[3008]: ~PVHelper::GetOVStatus: 0x0
06/11/2012 16:23:40.035[3008]: PVHelper::GetStoreMajorVersion: 0x0
06/11/2012 16:23:40.036[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:40.036[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:40.036[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:40.036[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:40.036[3008]:     Desktop Setting: OVStoreVersion
06/11/2012 16:23:40.036[3008]:     Value: 0
06/11/2012 16:23:40.036[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:40.036[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:40.036[3008]: ~PVHelper::GetStoreMajorVersion: 0x0
06/11/2012 16:23:40.037[3008]: ~CCommands::InstallCommands: 0x0
06/11/2012 16:23:40.188[3008]: CDesktop::FinalConstruct: 0x0
06/11/2012 16:23:40.188[3008]: DesktopCommonConfig::LogonToMAPI: 0x0
06/11/2012 16:23:40.188[3008]: ~DesktopCommonConfig::LogonToMAPI: 0x0
06/11/2012 16:23:40.188[3008]: Connections now on Desktop object: 2
06/11/2012 16:23:40.188[3008]: ~CDesktop::FinalConstruct: 0x0
06/11/2012 16:23:40.188[3008]: CDesktopUI::HookExplorersEvents: 0x0
06/11/2012 16:23:40.189[3008]: ~CDesktopUI::HookExplorersEvents: 0x0
06/11/2012 16:23:45.182[3008]: CCommands::DoArchive: 0x0
06/11/2012 16:23:45.182[3008]: CDesktopUI::InSearch: 0x0
06/11/2012 16:23:45.183[3008]: get_HTMLDocument: 0x9497000E
06/11/2012 16:23:45.183[3008]: ~CDesktopUI::InSearch: 0x9497000E
06/11/2012 16:23:45.183[3008]: User initiated archive.
06/11/2012 16:23:45.183[3008]: DesktopCommon::IsSearchFolder
06/11/2012 16:23:45.184[3008]: ~DesktopCommon::IsSearchFolder
06/11/2012 16:23:45.184[3008]: DesktopCommon::GetManagedFolderProcessing: 0x0
06/11/2012 16:23:45.184[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:45.184[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:45.184[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:45.185[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:45.185[3008]:     Desktop Setting: MANAGEDFOLDERHANDLING
06/11/2012 16:23:45.185[3008]:     Value: 2
06/11/2012 16:23:45.185[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:45.185[3008]:  MANAGEDFOLDERHANDLING = 2 [Desktop Setting]
06/11/2012 16:23:45.185[3008]: ~DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:45.185[3008]: ~DesktopCommon::GetManagedFolderProcessing: 0x0
06/11/2012 16:23:45.191[3008]: ::EnabledForVault: 0x0
06/11/2012 16:23:45.191[3008]: ~::EnabledForVault: 0x0
06/11/2012 16:23:45.206[3008]: CFilterPageHelper::SetupFilterData: 0x0
06/11/2012 16:23:45.206[3008]: CDesktopDirectory::LoadRetentionCategories: 0x0
06/11/2012 16:23:45.206[3008]: CDesktopDirectory::GetSiteData: 0x0
06/11/2012 16:23:45.206[3008]: CDesktopDirectory::GetIDirectoryPublic: 0x0
06/11/2012 16:23:45.216[3008]: ~CDesktopDirectory::GetIDirectoryPublic: 0x0
06/11/2012 16:23:48.338[3008]: ~CDesktopDirectory::GetSiteData: 0x80070005
06/11/2012 16:23:48.338[3008]: ~CDesktopDirectory::LoadRetentionCategories: 0x80070005
06/11/2012 16:23:48.338[3008]: ~CFilterPageHelper::SetupFilterData: 0x80070005
06/11/2012 16:23:48.341[3008]: DesktopCommon::GetWindowsNumVersion: 0x0
06/11/2012 16:23:48.341[3008]:     Windows Version = 501
06/11/2012 16:23:48.341[3008]: ~DesktopCommon::GetWindowsNumVersion: 0x0
06/11/2012 16:23:49.855[3008]: ~CCommands::DoArchive: 0x80070005
06/11/2012 16:23:50.853[3008]: CDesktop::GetOLConnectionState: 0x0
06/11/2012 16:23:50.854[3008]:     Outlook Exchange Connection Mode: 1
06/11/2012 16:23:50.854[3008]: ~CDesktop::GetOLConnectionState: 0x0
06/11/2012 16:23:50.855[3008]: Exchange connection state: 1
06/11/2012 16:23:50.855[3008]: PVHelper::Enabled: 0x0
06/11/2012 16:23:50.855[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:50.855[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:50.855[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:50.855[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:50.855[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.855[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.856[3008]:     Desktop Setting: OVReset
06/11/2012 16:23:50.856[3008]:     No Value
06/11/2012 16:23:50.856[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:50.856[3008]:  OVReset = 0 [default]
06/11/2012 16:23:50.856[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:50.856[3008]: PVHelper::IsRemoveOVSet: 0x0
06/11/2012 16:23:50.856[3008]: ~PVHelper::IsRemoveOVSet: 0x0
06/11/2012 16:23:50.856[3008]: DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:50.856[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:50.857[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:50.857[3008]: ~DesktopConfig::GetClientStoreKey: 0x0
06/11/2012 16:23:50.857[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:50.857[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:50.857[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.857[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.857[3008]:     Desktop Setting: OVEnabled
06/11/2012 16:23:50.857[3008]:     Value: 1
06/11/2012 16:23:50.858[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:50.858[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:50.858[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:50.858[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:50.858[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.858[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.858[3008]:     Desktop Setting: RPCOVERHTTPRESTRICTIONS
06/11/2012 16:23:50.858[3008]:     No Value
06/11/2012 16:23:50.859[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:50.859[3008]:  RPCOVERHTTPRESTRICTIONS = 255 [default]
06/11/2012 16:23:50.859[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:50.859[3008]: DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:50.859[3008]: ~DesktopCommon::UseRPCOverHTTP: 0x0
06/11/2012 16:23:50.859[3008]: ~PVHelper::Enabled: 0x0
06/11/2012 16:23:50.863[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:50.863[3008]: DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:50.864[3008]: ~DesktopCommonConfig::GetStoreKey: 0x0
06/11/2012 16:23:50.864[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:50.864[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.864[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.864[3008]:     Desktop Setting: OVReset
06/11/2012 16:23:50.864[3008]:     No Value
06/11/2012 16:23:50.864[3008]: ~DesktopCommonConfig::GetSetting: 0x1
06/11/2012 16:23:50.864[3008]:  OVReset = 0 [default]
06/11/2012 16:23:50.864[3008]: ~DesktopCommonConfig::GetConfigValue: 0x1
06/11/2012 16:23:50.865[3008]: PVHelper::GetStoreMajorVersion: 0x0
06/11/2012 16:23:50.865[3008]: DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:50.865[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:50.865[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.865[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.865[3008]:     Desktop Setting: OVStoreVersion
06/11/2012 16:23:50.865[3008]:     Value: 0
06/11/2012 16:23:50.865[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:50.866[3008]: ~DesktopConfig::GetSetting: 0x0
06/11/2012 16:23:50.866[3008]: ~PVHelper::GetStoreMajorVersion: 0x0
06/11/2012 16:23:50.866[3008]: DesktopCommonConfig::GetConfigValue: 0x0
06/11/2012 16:23:50.866[3008]: DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:50.866[3008]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.866[3008]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
06/11/2012 16:23:50.866[3008]:     Desktop Setting: PSTIMPORTENABLED
06/11/2012 16:23:50.866[3008]:     Value: 0
06/11/2012 16:23:50.866[3008]: ~DesktopCommonConfig::GetSetting: 0x0
06/11/2012 16:23:50.867[3008]:  PSTIMPORTENABLED = 0 [Desktop Setting]
06/11/2012 16:23:50.867[3008]: ~DesktopCommonConfig::GetConfigValue: 0x0
 
 

 

JesusWept3's picture

What happens if you upgrade the client to be 9 SP4 as well?
It may be worth just doing a reset of the password on the ev account to refresh all the dcom packages and such and then restart the services

Also could be firewall related

JesusWept3's picture

Just as a matter of interest does it prompt them for credentials?
Wondering whether it could be cached username/password in the servers list or NTFS premissions on the \Enterprise Vault install directory

BruGuy's picture

Nope, doesn't prompt for anything just gives access denied.

They can open previously-archived items without any prompts too, as usual.

JesusWept3's picture

old items open ok but newer ones don't?!
Just as a matter of interest, do you include links to the original email as part of the banner?
If you get an old one that opens and a new one that doesnt, are those links almost the same except for the URL?

Wondering if maybe its a URL issue or something like that

BruGuy's picture

Thanks but let's do a reset.

There is only one issue here: in Outlook, some of my users can't manually archive items or restore previously archived items. They get an "access denied" error when they try.

EVERYTHING else in EV works for them. That even includes manually archiving items or restoring items using OWA as a client instead of Outlook.

The rest of my users have no problems manually archiving or restoring items in either Outlook or OWA.

JesusWept3's picture

Fair play
Then what i would do is the following
1. Upgrade the client from 8 SP3 to 9 SP4
2. run a ScanOST.exe against the mailbox and have it repair any errors
3. See if the issue still occurs and run a resetevclient.exe
4. If the issue still occurs, reset the password on the VAC

If it still fails then you will have to dtrace AgentClientBroker and AuthServer to see where the failures are occuring, if its a DCOM issue you will receive an error on the EV Servers System Logs under Distributed COM

It could be an SPN issue, a kerberos issue etc
another thing you could try is setting the users to HTTP mode and see if it works there, if it does then you can concentrate on the DCOM side of things

SOLUTION
BruGuy's picture

Some feedback:

0. I think the problem affects all our users. They just haven't noticed yet.

2. We run Outlook in online mode only so there's no offline files to scan.

3. Already tried ResetEvClient to no avail.

5. Archiving in OWA works so running the client in http mode works too. So DCOM is the issue?

Will check (1) on your list later. Not doing (4).

One very strange thing: the users who have problems manually archiving items in their own mailboxes can manually archive items in other mailboxes to which they have delegate access!

Thanks.

 

JesusWept3's picture

Whats wrong with #4? its a fairly common troubleshooting procedure and will ensure that all dcom packages across all servers are correct etc

Really though would need to see a dtrace of agentclientbroker and authserver

 

Oh and the reason it works for delegate access is because when you go in to a shared mailbox or public folder, it switches to HTTP and does not use DCOM

BruGuy's picture

Found the problem. The DCOM Machine Launch Permissions had been changed. Put them back and it works fine again. Phew.

Thanks for your pointers. Much appreciated.