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Access Denied, backing up WSS 3.0 Content Database

Created: 23 Mar 2010 | 4 comments

I have moved the Sharepoint Content Database to a SQL Server physically seperate from the SharePoint Server, since doing so I get an error in Backup Exec saying - Backup- Sharepoint - 80\Content-DB 1(Server\WSS_Content_name) V-79-57344-33928 - Access Denied. Cannot Backup directory and its subdirectories.
All the other databases that are associated with WSS can backup successfully but not the content db.

Systems are as follows - 3 seperate physical servers:
Sharepoint Server - Windows 2003 R2, Current patches updates, SharePoint 3.0 SP2
SQL Server - Windows 2003 R2, Current Patches Updates, SQL 2005
Backup - Windows 2003 R2, Current Patches Updates, Backup Exec 12.5 Build 2213

Any help appreciated.


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demo4119's picture

please make sure the backup exec client service is started with sharepoint admin right

Dev T's picture


Add the SA account in the Backup Exec account list. Open the selection list, go to resource credentials and change the resource credentials to the SA account and test the credentials.

hope this helps...

Its a best practice to have a "Support Contract" with Symantec...

chkidd's picture

Would I need to redo the backup job seeing as how the agent initially was setup to backup the content database on the Sharepoint server before I moved it to SQL?
In looking at the SharePoint Server Farms, in BE, I see the Content Database in there as a backup option from the Sharepoint Server, not the SQL Server.

MarkusK's picture

It´s not necessary to backup the SQL Databases seperatly.
Ensure that during the selection of your Backup Lists - only the Sharepoint Farm is selected.
This will ensure proper selection of all Sharepoint Ressources, including SQL DB.s