Video Screencast Help

access denied - E00001682

Created: 02 Sep 2011 • Updated: 16 Jan 2013 | 4 comments
This issue has been solved. See solution.

Hi,

 

I have a new problem, one more :).

I have the error code E0001682 and the description are "access denied". this error are at the retoration of list or item Sharepoint.

Where does the problem? And how I can solved it?

 

Thank you in advence for your help.

Regards

Comments 4 CommentsJump to latest comment

CraigV's picture

Hi,

 

You might want to check the Symantec TN below:

http://www.symantec.com/business/support/index?page=content&id=TECH70914

 

Thanks!

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kcrozes's picture

I don't try to redirect a sharepoint content. I restore directly in the Sharepoint website. And the backup works correctly.

 

 

 

kcrozes's picture

I have news of my problem.

The message access denied appears, but the restoration of items was success.

SOLUTION
CraigV's picture

...that's good news, but make sure that your media server is fully patched. If you're not running BE 2010 R3, install that using the same license keys you already have. Download SP1 for BE 2010 R3, install it, and then run LiveUpdate to download the 1 patch released since then.

Then push-install to any remote servers you might have. You can then try a restore again and see if your Access Denied error disappears too.

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...