Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Access denied when using SylinkReplacer

Updated: 21 May 2010 | 9 comments
dan.idland@petromarker.com's picture
0 0 Votes
Login to vote

Hi.
Any ideas why I get access denied on a lot of computers when I use SylinkReplacer ?
I am logged on as an Admin on the server where I try to run the app from.
Some clients seem to work and some don't.
Strange.

Comments

Warrior6945's picture
10
Aug
2009
0 Votes 0
Login to vote

There are

There are several reasons why you may get this erro

1. The client computer might be turned off or logged off.
2. Firewall on the Client is ON
3. File sharing is not enabled.

dan.idland@petromarker.com's picture
10
Aug
2009
0 Votes 0
Login to vote

Hi. The computers are all

Hi.
The computers are all turned on and firewall is disabled by policy.

Vikram Kumar-SAV to SEP's picture
10
Aug
2009
0 Votes 0
Login to vote

Sylinkreplacer.pdf

*If you see “ERROR: Access is denied”, It is likely a permissions issue. If you are logged in as a member of the

“Domain admins” group, you should visit the client or try to remotely connect to the registry. The clients under

this category will be logged under the NON_CLIENTS.LOG

* If you see “ERROR: The system was unable to find the specified registry key or value”, it is likely that the

permissions are not effective on the key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SmcService or the workstation in question

does not have the “Symantec Endpoint Client” installed on it. This will also be logged under the

NON_CLIENTS.LOG.

dan.idland@petromarker.com's picture
10
Aug
2009
0 Votes 0
Login to vote

Hi. Where do I find the "The

Hi.
Where do I find the "The clients under

this category will be logged under the NON_CLIENTS.LOG"  ?

Rafeeq's picture
10
Aug
2009
0 Votes 0
Login to vote

Check if

Check if remote registry service is started on the remote machines.. if its not started the replace would fail.

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

dan.idland@petromarker.com's picture
10
Aug
2009
0 Votes 0
Login to vote

I checked some of the

I checked some of the computers and you are right, the service hadn't started. But starting the service didn't help

Ajit Jha's picture
10
Aug
2009
0 Votes 0
Login to vote

It happens when the access

It happens when the access right are not  in clients logged in normal user. to stop the services and resart it u need to login as a local admin. Try it manually on a client you will get the pain area.
 

Regards'

Ajit Jha

Technical Consultant

STS

dan.idland@petromarker.com's picture
10
Aug
2009
0 Votes 0
Login to vote

But the admin user is a

But the admin user is a member of all "admin" groups available. The user have full access.

Peterpan's picture
10
Aug
2009
0 Votes 0
Login to vote

you should have a domain

you should have a domain admin account to be considered in running sylinkreplacer. try also the sylinkremote tool hope it will help you on this

:-)