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access of usb device

Created: 24 Jul 2014 • Updated: 01 Aug 2014 | 4 comments
This issue has been solved. See solution.

We have applied the access block policy in our network for all of the users.

Now we have divided the client according to the designation and move in the group.

Management provide the corporate usb to all senior management

Our challange is to share the access of that user for that usbs.

What change i can in policy to access it?

 

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Sumit G's picture

Check this symantec article

How to Block or Allow Devices in Symantec Endpoint Protection

Article:TECH175220  |  Created: 2011-11-23  |  Updated: 2012-05-31  |  Article URL http://www.symantec.com/docs/TECH175220
 

Download the devviewer tool and find the device id/guid and add in hardware to allow in your running policy.

https://www-secure.symantec.com/connect/downloads/...

Regards

Sumit G.

SOLUTION
rohitsharma's picture

Any of the impact on network when applying it in production time?

 

James007's picture

You need to create new group and move all respeced user system and allow that particular USB device.

Sumit G's picture

Any of the impact on network when applying it in production time?

No impact, but if you not be sure then you can create a new group move your client on that group and tst that policy here after that implement in respected groups.

Regards

Sumit G.