My late husband, who died in an accident five weeks ago, was the Treasurer of a charity. He used PGP desktop home to encrypt files relevant to the confidential business of the charity, and we need to access those files urgently to carry on our business. Is there any way we can access the files without knowing the passphrase he used? The version we have is
BXD2H0X PGP Desktop Home 9.9 for
Windows
License Type: Perpetual
other info on the invoice is 1 UDX2DOX PGP Desktop Home 9.9 for Windows - Software Insurance
License Type: Software Insurance
No license number needed or provided.
1 XAXAXBP PGP Desktop Home Email Installation Assistance
License Type: Support
No license number needed or provided.
and it was a paid upgrade in September 2008, used on Windows XP. I have been unable to create a case on the technical support site, presumably because I am not the original purchaser, so don't have access to the required numbers.
I'm a computer user rather than a technical person, and would appreciate any advice anyone can give me - preferably in a novice's language!