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  • 1.  Accidentally deleted the Home Portal Page

    Posted Feb 04, 2010 08:04 PM
    While removing an unwanted page, I accidentally deleted the Home Portal Page. All new SD7 user account created will now show an error after logging into console, "Could not find [PagePersonalizationData] where [PageID] Equal [f6f34a88-12e9-45e1-bc9f-2ef25994a563]".  How do I restore the Home Portal Page?

    Process Manager Error.JPG

    Cheers,


  • 2.  RE: Accidentally deleted the Home Portal Page

    Posted Feb 08, 2010 12:36 PM
    You may have to mine the SQL script files located at Ensemble/SQL underneath Workflow Solution. I'd look for any script that INSERTs that guid in pagePersonalizationData


  • 3.  RE: Accidentally deleted the Home Portal Page

    Posted Jul 09, 2010 08:13 AM
    I have this same issue.  One of my new admins deleted the 'Home' page.

    Is there an offical solution from support?  I would thik that at the very least there is a global method to set all users to some new home page value.

    I have searched the database and I do not see where this valule is stored and the 'Users First Page' value in my instance is '~/Account/Default1.aspx' which the out of the box value.


  • 4.  RE: Accidentally deleted the Home Portal Page

    Posted Jul 11, 2010 05:51 PM

    Thanks reecardo, I'll probably try that when I have a bit more time to play with the backend database.
    Right now my alternative solution is to change the settings on Portal > Master Settings > Users First Page Link* to ~/Portal/Template33_66.aspx?PageID=ade9b432-e96e-4e9a-ad98-bf7ac8f9b740" which is the Guid of the new Home Portal I've recreate.

    This will affect all the new accounts created in SD7.

    As for the existing accounts that was affected, I change the URL in Users > Manage User > Process Manager Settings > Home Page to the new Home Page Portal GUID as above.



  • 5.  RE: Accidentally deleted the Home Portal Page

    Posted Jul 11, 2010 06:18 PM
    I haven't seen or heard of any official solution from Symantec with regards to this. Please feel free to correct me if I'm wrong.
     
    "~/Account/Default1.aspx" value isn't stored in a database. The page dynmatically determins if the user should view the account page to update their contacts.
     
    The "HomePage" Attribute in [User] Table stores the page they will access immediately after their account was authenticated by ProcessManager. This value is usually NULL which will point them to the old default 'Home' page. If it's not NULL, the users might have click on "Make Home Page" at the bottom of the Portal and set up their own favorite page as HomePage.
     
    Try changing the value in Master Settings > Users First Page Link  to your new "Home" page as mention above (pageID guid is found in the Pages List > Edit Page > Advance as shown below)



    and do a IISreset after the change. Get a user that has NULL value in their HomePage attribute to log in and see if it helps. If that works, you might like to get a DBA in to update any user that has set their HomePage to the deleted 'Home' or do it indivdually from the ProcessManager Portal.
     
    If anyone has an easier way to fix this, please share.