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Accidently deleted "user 1" dedup account

Created: 06 Aug 2013 | 7 comments

Hey guys,

my dedup folder was offline, and following some other articles, i resynced the password using the spauser tool, but this did not bring the drive online.  Then i deleted the associated account and recreated it, this also didnt work.  Now i deleted the associated account and the user 1 account, and i am not sure what to do next.

Please help :)

Operating Systems:

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Kunal.Mudliyar's picture

Hello,

I would encourage you to log a support case for this.

Thanks.

Technical Support

Symantec

ajhstn's picture

Hi Kunal,

Thank you, is this fixable or will the dedup disk need to be changed and recreated?

Kunal.Mudliyar's picture

Please do no delete anything !

Let us analyze this issue and see what best we can do for you.

Technical Support

Symantec

ajhstn's picture

Hi Kunal - support case has been opened. thank you.  Waiting eagerly to hear from a technician :)

Kunal.Mudliyar's picture

Please post the case number. I will have a look.

Technical Support

Symantec

ajhstn's picture

Hi Kunal, i am currently waiting a call back, as thecase has been moved to the right 'queue', however here it is 04883033.

Kunal.Mudliyar's picture

Hello,

Looks like your issue is resolved.

Please close the thread if it is sorted

Thanks

Technical Support

Symantec