Endpoint Protection

Hello,

Please check out the below link,

Manual uninstallation documents for Symantec Endpoint Protection and  AntiVirus and Symantec Client Security,

http://www.symantec.com/business/support/index?page=content&id=TECH96924&actp=search&viewlocale=en_US&searchid=1320238227014

you can use Cleanwipe removal tool to uninstall SEP.

Please call Tech support to get Cleanwipe tool

Regional Support Telephone Numbers:

United States: https://support.broadcom.com (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Hi

Try the solution in the below link

https://www-secure.symantec.com/connect/forums/how-uninstall-sep-client-ru6-apple-mac-os-x#comment-3914431

Thanks and Regards

Prakash Kamalakannan

There is an Utility called Cleanwipe, please contact Technical Support and they will provide you that utility.

Hello,

Below are the steps for uninstalling SEP from MAC

1. Extract the Symantec_Endpoint_Protection_11.0.6_Xplat_EN_DVD.zip file to a location on the computer
2. Browse to Symantec_Endpoint_Protection_11.0.6_Xplat_EN_DVD\SEP_MAC folder
3. To extract the Symantec Endpoint Protection Uninstaller, Double Click on SymantecUninstaller.English.tgz, this will extract the Uninstaller in a folder named SymantecUninstaller.English
4. Inside this folder there would be 2 files(Symantec Uninstaller and SymantecUninstaller.pkg)
5. Double click on SymantecUninstaller.pkg and Click on Continue on the Symantec Endpoint Protection Uninstaller Welcome screen
6. On the Select Destination screen Select the HD and click Continue
7. Click Install to begin the installation
8. Enter the Name and Password when prompted
9. This will installed Symantec Installer in the Applications folder in the HD(Symantec Installer can be used to uninstall Symantec Endpoint Protection from MAC OS)
10. Double click on Symantec Uninstaller in Applications Folder in HD
11. Select the Product that needed to be removed and Click on Uninstall
12. Next screen will show all Symantec softwares instaleld, Click Uninstall
13. Enter the Name and Password when prompted, after this Symantec Endpoint Protection Will be uninstalled
14. Click Close and then Restart

OR 

Check these Articles:

How to uninstall Symantec Endpoint Protection for Macintosh

http://www.symantec.com/docs/TECH132120

Removing Symantec programs for Macintosh by using the RemoveSymantecMacFiles removal utility

http://www.symantec.com/docs/TECH103489

Hope that helps!!

The download is asking for a password. I do not have a password.

So what to do?

Hello,

What steps have you performed?

Are you downloading 

ftp://ftp.symantec.com/misc/tools/mactools/SymantecRemovalTool.zip

It does not ask for a Password.

To download and run RemoveSymantecMacFiles: 
 

1. Download RemoveSymantecMacFiles.zip from the following address:
   ftp://ftp.symantec.com/misc/tools/mactools/RemoveSymantecMacFiles.zip
    
2. Double-click the RemoveSymantecMacFiles.zip file that you downloaded so that the file expands.
3. Open the RemoveSymantecMacFiles folder.
4. Double-click the RemoveSymantecMacFiles command file.
5. Type your Mac OS X administrator password, and then press return. When you type your password, no characters appear. 
   NOTE: RemoveSymantecMacFiles requires an Administrator account with a non-blank password.
6. Do one of the following:
   • To remove all Symantec files and folders, type 1
   • To quit RemoveSymantecMacFiles without removing any files, type 2
7. Press Return.
8. The utility RemoveSymantecMacFiles removes all of the Symantec files
9. On the Terminal menu, click Quit Terminal.

see 5. I do not have an administrator password because my pc is a stand alone.

Problem solved. Thank you.

My employer distributes the version 12 of SEP in our intraweb in a zip package "Symantec Endpoint Protection for Mac.zip". It does not include SEP_MAC folder nor there is an uninstaller present. Where can I get the uninstaller? Or should I just use the RemoveSymantecMacFiles removal utility before trying to uninstall?