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'An account already exists for the specified domain' error message when trying to add accounts to Program Options>Domain Accounts in DS 6.9 SP5

Created: 04 Oct 2013 • Updated: 09 Oct 2013 | 2 comments
This issue has been solved. See solution.


I hope someone can help please. When trying to add another account to the Domain Accounts tab in Program Options in DS 6.9, i receive the error message: 'An account already exists for the specified domain' what am i doing wrong please?

Thank you in advance for any help,


Operating Systems:

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BBC's picture

I have seen some similar behavior on SP4 and in our case it was due to adding the same account once using the FQDN and once using the short name (see example below).

Usually, you should not have any need to have multiple accounts specified if you always use the same names - again, see example.


Task Join domain:

domain info entered: mydomain

or domain info entered:

For such scenarios you will need to add the short domain account first and then the FQDN account.