Active Directory Import Missing Some Computers From The Import
I have an issue. It is the same issue as this https://www-secure.symantec.com/connect/forums/active-directory-import-missing-computers
However I have spoken to the DBA team and they have advised that there might be something else that was done to fix this issue other than just a Repair Database? I think this might be a last resort fix?
The system information:
NS Version - 7.1 SP2 Roll Up V3
NS Server - Server 2008 R2 Standard
SQL DB Server - Seperate server to the NS
The issue I have is the following.
I am importing Computers from AD. Most machines are being imported ok. However there are a few that are not being imported into the correct OU folders. The machines seem to be all importing into the 'All Computers' view. But are not being imported into the Active Directory Domains > *Domain* view. The import is bringing all the correct OU folder in but is not importing ALL of the machines into those OU folders. New machines seem to be importing OK.
Lets say an OU folder has 9 machines listed in AD. It is only importing 8 of those machines for some reason. I have checked that the machine is listed as 'Enabled' in Altiris. The machine is coming up in the All Computers view under the Manage > Computers menu.
I have tried a full import from AD. I have also created a new import rule that only imports computers from that particular problem OU folder. I run each and they both bring in only 8 machines instead of 9.
I have done a CHECKDB on that SQL database and it returned no errors.
When I deploy applications and patches I tend to use filters based on OU folders. This causes an issue when the machine isnt in the OU folder. It is ok if I deploy the software via "All Windows XP Machines" or "All Windows 7 Machines" but deploying via OU folders doesnt work due to the above issue.
The logs dont really give me any errors. It just says that there were 9 resources imported OK from the correct OU.
Is anyone out there able to provide any assistance?
I hope I have given enough information on the issue.