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Active Layer, Conventional Programs uninstalls go from minutes to hours

Created: 13 May 2013 | 1 comment
JJV's picture

Whenever we have an Active Layer on our systems, if we need to uninstall a program, the uninstall can take hours.  Im currently watching adobe reader uninstalling and its going on 25 minutes.  Office 2003 to 2010 upgrade will take 4-5 hours because the uninstall of 2003 takes 4 hours.  If we deactivate the layer, it returns to normal.

Sadly our most important application is in SVS and deactivating is not an option.  

 

We are running 6.4.1266

Operating Systems:

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EdT's picture

I believe you should try upgrading a test system to SP8 MP2 and then see if you still have the problem.

I'm not sure what exact build version this is, but I do know that SP8 MP1 was version 6.4.0.1711, which is itself somewhat newer than the version you are running.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.