AD connector error - HELP!

haim96's picture

i'm having troubles with the AD connector.
when i'm configure new import rule every thing is fine but if i'm trying to edit the OU selection in the rule i'm getting the error:

An error occurred initializing the OU picker: a DN must contain at least two components

again, when creating the rule the picker works fine.
when edit the rule i'm getting the error and i can't add or remove OUs.

(for now i work around this by recreate the rules...)

NS ver 6 with SP3
AD connector ver 6.1

any help will be great!

thanks.

jjesse's picture

Current version of connector or DNS Issue?

Is the version of the Active Directory Connector the latest version? Also do you have a DNS issue that might be causing problems resolving the domain controller?

Do you have rights to the AD?

Jonathan Jesse
Director of Training
ITS Partners

Jonathan Jesse
Practice Principle
ITS Partners

haim96's picture

all good...

the DNS is fine, i can resolve the domain name.
this is the latest version of the connector.
(unless there is new one that i'm not aware of)
and i have full rights to AD.

again, i can create new rules but i can't edit them.
it looks like console bug or some thing like that...

haim96's picture

well,once again...

i managed to find the answer by myself...
it was (probably) related to the fact that we have single labeled domain. (don't ask me why...)

i couldn't really work it out but i did found a work around.
i tweak the console html code so now when it call to the picker function it doesn't try to send the OU that already selected.
this way i'm getting empty picker every time i'm edit the rule.
but at least i don't have to delete the rule and recreate it every time i need to edit some OUs...

:)