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AD import SD 7.1 sp2

Created: 01 Oct 2012 | 2 comments

When trying to create my import into the service desk I am getting some strange issues

 I am unable to uncheck the disabled accounts without the Employees becoming unchecked I do not want to import disabled accounts from AD.

Any help would be good

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toomas's picture

Looks slightly different but it is probably this known issue.

TECH178704. Known Issue: Deselecting an OU for import also unchecks the OU immediately above it
http://www.symantec.com/docs/TECH178704

Unfortunately, no easy workaround.

reecardo's picture

This issue is fixed as of Workflow 7.1 Sp2 MP2.