Video Screencast Help

AD imports not appearing in Unmanaged filter group

Created: 13 Nov 2009 • Updated: 08 Nov 2010 | 1 comment

As I need to do a limited import of computers, and as the manual names this as the recommended method, I setup an AD import of an OU holding a number of test machines. I expected these to be imported, then they would be picked up in the UnManaged group and automatically receive the agent, etc. Yet this isn't happening.

I can see in the CMDB that PC_X has been imported successfully, yet when I open the UnManaged filter group, it lists zero targets. This is true even after several days. The only way to get the Altiris Agent on the machine is a manual push.

Am I missing something here?

Comments 1 CommentJump to latest comment

KSchroeder's picture

A bit late with this, but it seems this is a known issue with SMP7 and the AD Import.  I can hardly imagine how this went unreported and unresolved for this long, but it is reported as corrected as part of SMP 7.0 SP4: AKB 50719.

Symantec Trusted Advisor

For Forum threads, please click "Mark as Solution" if answered.
For all content, please give a thumbs up if you agree with or support the post.