ServiceDesk

Hi,

I'm looking to add a single question to the Customer Satisfaction Survey in SD 7.5.1.  I'd like to track it using the same table (ImCustomerSurvey) if possible.  In my test environment, I added a column to the table that will hold this data, but the project won't see it.  I can query the table and see that the column exists. I can manipulate the data, add values to the new column, etc., but I just can't see it in the SD.CustomerSurvey project.

Anyone tried this before?  Or found another way to do this?

I didn't want to create a new integration library, a new table, and a new profile definition to hold one int value if I didn't have to, but if that's what needs to be done, I know how to and will do that.

Suggestions?

Thanks in advance!

Unfortunately the reason the project doesn't detect the new field from the table is that the object that is defined to hold the survey results was created with only the default fields. If you wish to extend the number of questions beyond the default you will need to create a new intergration library & table.

Ok, I was thinking that was the case, but thought I'd ask anyway. Thanks!