Hello All,
I'm using WF 6.5 and Helpdesk 6.X with a series of forms that are acting as our user portal to enter tickets. From there a service desk ticket is created using the create service desk ticket. About a month ago it was decided that a custom field would be created on the worker side of the helpdesk that contains about 40 departments. The idea is if a worker creates a ticket then they need to supply the contact department using this dropdown. This works fine on the worker side of the service desk but now I need to tie in the user portal to this custom field.

I created a component that will query this table and return the data in a dropdown component and has an output of Vdepartment, this part works great. My questions is how to I get the text of the Vdepartment to write to this custom field once this ticket is created?