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  • 1.  Adding Drivers to PreBoot error - DADriverEditor.aspx

    Posted Jan 28, 2014 09:02 AM

    Just upgarded to 7.5 - another issue to add to the many!

    Adding Preboot drivers comes up with this error

    error.PNG

    Any ideas>?

     



  • 2.  RE: Adding Drivers to PreBoot error - DADriverEditor.aspx

    Posted Jan 28, 2014 09:04 AM

    Please see same error thread

    http://www.symantec.com/connect/forums/driverdb-management-page-error



  • 3.  RE: Adding Drivers to PreBoot error - DADriverEditor.aspx

    Posted Jan 28, 2014 09:13 AM

    I did see that - the NSCap folder share permissions is "everone - write" so that solution isn't applicable.

     

     



  • 4.  RE: Adding Drivers to PreBoot error - DADriverEditor.aspx

    Posted Jan 28, 2014 09:26 AM

    You can check other comments if help some one comments.If other comments doesn't help you can call for support ticket.

    How to create a new case in MySymantec

    http://www.symantec.com/business/support/index?page=content&id=TECH58873

    Phone numbers to contact Tech Support:-

    Regional Support Telephone Numbers:

    • United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    • United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_t...



  • 5.  RE: Adding Drivers to PreBoot error - DADriverEditor.aspx

    Posted Jan 28, 2014 09:30 AM

    You dont know how sick I am of phoning symantec with this product!  )-:

    Thanks anyway.

     



  • 6.  RE: Adding Drivers to PreBoot error - DADriverEditor.aspx

    Trusted Advisor
    Posted Feb 04, 2014 01:53 PM

    @JannasTo - I'm getting this today with my first attempt to add pre-boot drivers.

    Did you have any luck with support?



  • 7.  RE: Adding Drivers to PreBoot error - DADriverEditor.aspx

    Posted Feb 05, 2014 04:02 AM

    Yes, its working now. I believe it was an IIS time out that fixed the issue. It was the webconfig file that was changed withthe following line

     

    <httpRuntime maxRequestLength="10000" executionTimeout="1200"/>



  • 8.  RE: Adding Drivers to PreBoot error - DADriverEditor.aspx

    Trusted Advisor
    Posted Feb 06, 2014 09:34 AM

    @JannasTo - thanks for responding.  That was my issue too, I tried that earlier but turns out I was modifying the wrong webconfig file.