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Adding a File to Quarantine - Windows 7 - Possible Bug

Created: 16 Jul 2010 | 2 comments
jnichols's picture
+1 1 Vote
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This may have been brought up before, but I couldn't find anything on the forums.

We're running SEP 11.0.6a.

On Windows XP clients (32-bit), we can manually add files to the quarantine (go to the View Quarantine tab, click "Add..." then pick a file).  On Windows 7 (we're using Enterprise, 64-bit), doing the same steps never brings up a file browser window so we can't manually add files to the Quarantine.

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Rafeeq's picture
16
Jul
2010
2 Votes 0
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hi

just do a repair of sep from add/remove programs, if you can see the add button then you should see the browser window too

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

JLeathlean's picture
18
Jul
2010
1 Vote +1
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I also have this issue with multiple systems.  This happens with both File and Folder exceptions.

The issue only started occurring with 11.0.6.  When my systems had 11.0.5 the functionality worked correctly.

This happens if you update a 11.0.x system or reinstall.  Do to another issue I had to resinstall on one of my systems.  Did a complete wipe and reinstall from 11.0.6 direct - still have the same problem...

Very annonying on the system that I just reinstalled - I can't put in my standard exceptions...