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Adding Mass Storage Drivers to BDC

Updated: 21 May 2010 | 3 comments
jimc84's picture
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Hi Guys,



I'm having an issue when i try to add new Mass Storage Device Drivers for Optiplex 960 Models to the Boot Disk Creator in WinPE. When i actually add the driver, it appears to pick it up, shows the description of the drivers being added yet they don't appear in Driver list and the Total Number of Drivers shown remains the same.



The driver is actually Intel(R) Matrix Storage Manager & is available from link below:



http://downloadcenter.intel.co...llName=Windows%20Vista*&lang=eng



I know i have the correct driver for the Machine as i've been able to manually setup the OS (Windows XP) on the Optiplex 960 using F6 to add these drivers.



Any help you could offer would be much appreciated.



Jim

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Phyrant's picture
12
Feb
2009
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I had the same problem a while back. It looked like it didn't add the driver but when I actually tried WinPE on the client it worked.

jimc84's picture
12
Feb
2009
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when i've tried it, it comes back with an error 'No Boot Device available' when it reboots. I've followed this article on creating the image but it looks to me like those drivers just never get added to WinPE



http://www.symantec.com/commun...rs-scripted-os-install

jimc84's picture
12
Feb
2009
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Right now, i've just tried building out a Windows XP machine manually, using F6 to specify the AHCI Drivers, which has completed successfully. But when i try to take 'Create Disk Image' of this, Altiris reboots machine with 'Restarting Computer to prepare for imaging..' message, then it craps out with the error 'No Boot Device available' as per my earlier post.



So, it looks to me that problem isn't with the OS Image I'm trying to use, its getting Altiris to communicate with the Image using the Drivers loaded - or failing to load - in WinPE.