Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

adding Solaris 10 client to 5220 applliance Master

Created: 04 May 2013 • Updated: 02 Jul 2013 | 7 comments
thamerthamer's picture
This issue has been solved. See solution.

Hi,

i have 5220 appliance configured as a Master, i have one sparce solaris 10 server which i whant to backup it on the network not FT (FT not configured yet ), both servers can ping each others,

i installed the client SW on Solaris  using NFS client from the appliance as bellow:

To install the NetBackup client software on a UNIX client through an NFS share

1 On the UNIX client computer where you want to install the NetBackup client

software, log on as root.

2 Mount the following NFS share:

<appliance_name>:/inst/client

3 Browse the files within the NFS share directory. Files that are similar to the

following appear:

.packages clientconfig quickinstall.exe

PC_Clnt docs unix-client-install

4 Run the unix-client-install script.

This action installs the NetBackup client software.

5 Add the appliance master server name to the bp.conf file on the client as

follows:

■ On the client, navigate to the following location:

cd /usr/openv/netbackup

■ Enter ls to see the contents of the directory.

■ Open the bp.conf file in a text editor.

i add the appliance name!!

now how i can update the appliance bp.conf file with the new Solaris client??

i try to edit it by log in to Maintenance with P@ssw0rd it did not allow me, is this the correct way to configure the new client??

from NB java console, i try to add the new client but it was saying cannot connect to the client ,

Pleas advice,

ThanksHi,

i have 5220 appliance configured as a Master, i have one sparce solaris 10 server, both servers can ping each others,

i installed the client SW on Solaris  using NFS client from the appliance as bellow:

To install the NetBackup client software on a UNIX client through an NFS share

1 On the UNIX client computer where you want to install the NetBackup client

software, log on as root.

2 Mount the following NFS share:

<appliance_name>:/inst/client

3 Browse the files within the NFS share directory. Files that are similar to the

following appear:

.packages clientconfig quickinstall.exe

PC_Clnt docs unix-client-install

4 Run the unix-client-install script.

This action installs the NetBackup client software.

5 Add the appliance master server name to the bp.conf file on the client as

follows:

■ On the client, navigate to the following location:

cd /usr/openv/netbackup

■ Enter ls to see the contents of the directory.

■ Open the bp.conf file in a text editor.

i add the appliance name!!

now how i can update the appliance bp.conf file with the new Solaris client??

i try to edit it by log in to Maintenance with P@ssw0rd it did not allow me, is this the correct way to configure the new client??

from NB java console, i try to add the new client but it was saying cannot connect to the client ,

Pleas advice,

Thanks

Operating Systems:

Comments 7 CommentsJump to latest comment

thamerthamer's picture

also when i am trying to configure a storage Device from the netbackup admin Java console ,

it was saying cannot find !!!

while from the appliance i cane see it :

nb-appliance5220.Storage> Show
----------------------------------------------------------------------
Device                           | Total       | Unallocated | Status
----------------------------------------------------------------------
Appliance Operating System (sda) |   930.38 GB |        -    | In Use
Base Unit Storage (unit_1)       |   4.5429 TB |   545.84 MB | In Use
USB Storage (sdc)                |   14.922 GB |        -    | n/a
 
Base Unit Storage (unit_1)
--------------------------
AdvancedDisk :    744 GB
Catalog      : 930.38 GB
Deduplication: 2.9072 TB
 
----------------------------------------------------------------
Partition     | Total       | Available   | Used        | %Used
----------------------------------------------------------------
AdvancedDisk  |      744 GB |   737.91 GB |   6.0843 GB |     1
Catalog       |   930.38 GB |   921.80 GB |   8.5758 GB |     1
Deduplication |   2.9072 TB |   2.8837 TB |   23.990 GB |     1
Unallocated   |   545.84 MB |        -    |        -    |    -
 
Marianne's picture

now how i can update the appliance bp.conf file with the new Solaris client??

No clients get added to the appliance bp.conf.

Simply create a backup policy for the client.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

thamerthamer's picture

thanks Marianne,

but this what i did exactlly , but in the client list Solaris client showing "cannot connect to the host "!!

Marianne's picture

Check on Solaris client that NBU processes are running:

ps -ef | egrep 'pbx_exchange|vnetd|bpcd'

You should see the following:

/opt/VRTSpbx/bin/pbx_exchange
/usr/openv/netbackup/bin/vnetd -standalone
/usr/openv/netbackup/bin/bpcd -standalone
 
If all processes are running, create bpcd folder under /usr/openv/netbackup/logs
 
Try to connect again from Appliance.
Check log file in client's bpcd folder for errors.
 
See this TN for detailed troubleshooting steps: http://www.symantec.com/docs/HOWTO72844 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

thamerthamer's picture

all the servicess are running from client side,

from Console of the NB appliance after i run the backup policy its shows the bellow log:

05/05/2013 01:43:04 - Info nbjm (pid=27068) starting backup job (jobid=65) for client pmserver, policy pmserver, schedule Full
05/05/2013 01:43:04 - Info nbjm (pid=27068) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=65, request id:{FBC7B1D6-B50B-11E2-9658-224149305049})
05/05/2013 01:43:04 - requesting resource stu_disk_nb-appliance5220
05/05/2013 01:43:04 - requesting resource nb-appliance5220.NBU_CLIENT.MAXJOBS.pmserver
05/05/2013 01:43:04 - requesting resource nb-appliance5220.NBU_POLICY.MAXJOBS.pmserver
05/05/2013 01:43:04 - granted resource  nb-appliance5220.NBU_CLIENT.MAXJOBS.pmserver
05/05/2013 01:43:04 - granted resource  nb-appliance5220.NBU_POLICY.MAXJOBS.pmserver
05/05/2013 01:43:04 - granted resource  MediaID=@aaaac;DiskVolume=PureDiskVolume;DiskPool=dp_disk_nb-appliance5220;Path=PureDiskVolume;StorageServer=nb-appliance5220;MediaServer=nb-appliance5220
05/05/2013 01:43:04 - granted resource  stu_disk_nb-appliance5220
05/05/2013 01:43:05 - Error bpbrm (pid=3754) bpcd on pmserver exited with status 48: client hostname could not be found
05/05/2013 01:43:05 - Info bpbkar (pid=0) done. status: 48: client hostname could not be found
05/05/2013 01:43:05 - estimated 0 kbytes needed
05/05/2013 01:43:05 - Info nbjm (pid=27068) started backup (backupid=pmserver_1367707384) job for client pmserver, policy pmserver, schedule Full on storage unit stu_disk_nb-appliance5220
05/05/2013 01:43:05 - started process bpbrm (pid=3754)
05/05/2013 01:43:05 - end writing
client hostname could not be found  (48)
 
 
 
as you can see from this error :
"Info bpbkar (pid=0) done. status: 48: client hostname could not be found"
 
the client not able to comunoicat with the appliance , from my experiance in NB any new alien will be part of NB environment the host name of that clien should be added to the master!!!
how i can add this  client to the master?
 
 
thamerthamer's picture

from the appliance i am not able to resolve the host name 

nb-appliance5220.Network> Ping pmserver
unknown host
 
 
but if i ping the ip of that clint then it will :
 
nb-appliance5220.Network> Ping 10.80.1.62
PING 10.80.1.62 (10.80.1.62) 56(84) bytes of data.
64 bytes from 10.80.1.62: icmp_seq=1 ttl=255 time=7.37 ms
64 bytes from 10.80.1.62: icmp_seq=2 ttl=255 time=0.356 ms
64 bytes from 10.80.1.62: icmp_seq=3 ttl=255 time=0.263 ms
64 bytes from 10.80.1.62: icmp_seq=4 ttl=255 time=0.351 ms
 
 
thats whay i asked  how i can add the host name of the client  to the appliance
Marianne's picture

Look at your opening post:

both servers can ping each others,

I am glad that you mention the word experiance in such bold letters. 
My assumption was that you know from experience that we should use hostnames when we do ping tests, not IP addresses.

We also know from experience that hostname lookup happens at OS level and is done via DNS or /etc/hosts, right?

If your server and client are not using DNS, you should add entries for one another in /etc/hosts.
On the Appliance, use 
Network > Hosts Add IPAddress FQHN ShortName
On the client, add /etc/hosts entry for the Appliance.

See Symantec NetBackup 52xx Appliance Command Reference Guide:DOC6344 
 

Let us know how it goes once you have added hosts entries.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION