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Additional Throttling Policy for Error IDs 3419 and 2217

Updated: 18 Jul 2011 | 9 comments
jasonwelch01's picture
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This issue has been solved. See solution.

Hello,

Regarding the  below technote, is the throttling policy listed, under the solution section, the exact command to be used, specifically where it references EnterpriseVault_D0F41....  Or does the policy need to be edited to match your particular environment?  In  other words, does the policy need to reference our Vault Service account or any other ID??

http://www.symantec.com/business/support/index?page=content&id=TECH156775

 

Set-ThrottlingPolicy -Identity EnterpriseVault_D0F41A15-9E91-D111-84E6-0000F877D428 -RCAMaxConcurrency $null -RCAPercentTimeInAD $null -RCAPercentTimeInCAS $null -RCAPercentTimeInMailboxRPC $null

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TonySterling's picture
17
Jul
2011
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You need to run it as is.

You need to run it as is.

Tony Sterling
www.bluesource.net or www.bluesource.co.uk
Offices in the US and the UK

Rob Wilcox's picture
18
Jul
2011
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I think Tony is right, the

I think Tony is right, the policy is named like that on my system too.  I also checked the PowerShell SetEVThrottlingPolicy.ps1, and you can see in there that the policy name is "hard coded".

 

Thanks
Rob Wilcox
Enterprise Vault Engineering
Certification Team
http://www.symantec.com/connect/blogs/rob-wilcox
KarlW's picture
18
Jul
2011
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Also as the article states

Also as the article states this is resolved in EV 9.0.2, so you can just go pick up the SetEVThrottlingPolicy script from there and not worry about the parameters for the interim fix :)

-Karl

Rob Wilcox's picture
18
Jul
2011
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Oh yep, that'll work too..

Oh yep, that'll work too..  Good spot Karl.

 

Thanks
Rob Wilcox
Enterprise Vault Engineering
Certification Team
http://www.symantec.com/connect/blogs/rob-wilcox
JesusWept2's picture
18
Jul
2011
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hold up just a second, i thought i was told by someone, can't remember who, that the EV9 SP2 didn't have things like the RPC Time in CAS parameters?

KarlW's picture
18
Jul
2011
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I've lifted the following

I've lifted the following from the script on the 9.0.2 media - looks correct to me.

Set-ThrottlingPolicy $EVPolicyName -RCAMaxConcurrency $null -RCAPercentTimeInAD $null -RCAPercentTimeInCAS $null -RCAPercentTimeInMailboxRPC $null

-Karl

jasonwelch01's picture
18
Jul
2011
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Hi All, Thanks for all your

Hi All,

Thanks for all your input...So i just ran the 2 below commands on one of our exch 2010 mailbox servers

Set-ThrottlingPolicy -Identity EnterpriseVault_D0F41A15-9E91-D111-84E6-0000F877D428 -RCAMaxConcurrency $null -RCAPercentTimeInAD $null -RCAPercentTimeInCAS $null -RCAPercentTimeInMailboxRPC $null

Get-throttlingpolicy enterprisevault_D0F41A15-9E91-D111-84E6-0000F877D428

from the output that was produced from running the above 'Get' command, am i looking for something specific to ensure the 'Set' command ran successfully?

Rob Wilcox's picture
18
Jul
2011
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Initially, before you run the

Initially, before you run the modified set-throttlingpolicy you should notice :

 

 

Identity                                  : EnterpriseVault_D0F41A15-9E91-D111-84E6-0000F877D428
Guid                                      : f85536dd-0509-4414-b162-c3e147f8f5e6
ObjectCategory                            : evexample.local/Configuration/Schema/ms-Exch-Throttling-
ObjectClass                               : {top, msExchGenericPolicy, msExchThrottlingPolicy}
WhenChanged                               : 3/29/2011 7:16:50 AM
WhenCreated                               : 3/23/2011 7:40:09 AM
WhenChangedUTC                            : 3/29/2011 1:16:50 PM
WhenCreatedUTC                            : 3/23/2011 1:40:09 PM
OrganizationId                            :
OriginatingServer                         : EVSERV1.evexample.local
IsValid                                   : True
 
RunspaceId                                : 4e383881-3ffd-46cd-863f-15c2a6811690
IsDefault                                 : False
AnonymousMaxConcurrency                   : 1
AnonymousPercentTimeInAD                  :
AnonymousPercentTimeInCAS                 :
AnonymousPercentTimeInMailboxRPC          :
EASMaxConcurrency                         : 10
EASPercentTimeInAD                        :
EASPercentTimeInCAS                       :
EASPercentTimeInMailboxRPC                :
EASMaxDevices                             : 10
EASMaxDeviceDeletesPerMonth               :
EWSMaxConcurrency                         : 10
EWSPercentTimeInAD                        : 50
EWSPercentTimeInCAS                       : 90
EWSPercentTimeInMailboxRPC                : 60
EWSMaxSubscriptions                       : 5000
EWSFastSearchTimeoutInSeconds             : 60
EWSFindCountLimit                         : 1000
IMAPMaxConcurrency                        :
IMAPPercentTimeInAD                       :
IMAPPercentTimeInCAS                      :
IMAPPercentTimeInMailboxRPC               :
OWAMaxConcurrency                         : 5
OWAPercentTimeInAD                        : 30
OWAPercentTimeInCAS                       : 150
OWAPercentTimeInMailboxRPC                : 150
POPMaxConcurrency                         : 20
POPPercentTimeInAD                        :
POPPercentTimeInCAS                       :
POPPercentTimeInMailboxRPC                :
PowerShellMaxConcurrency                  : 18
PowerShellMaxTenantConcurrency            :
PowerShellMaxCmdlets                      :
PowerShellMaxCmdletsTimePeriod            :
ExchangeMaxCmdlets                        :
PowerShellMaxCmdletQueueDepth             :
PowerShellMaxDestructiveCmdlets           :
PowerShellMaxDestructiveCmdletsTimePeriod :
RCAMaxConcurrency                         : 20
RCAPercentTimeInAD                        : 5
RCAPercentTimeInCAS                       : 205
RCAPercentTimeInMailboxRPC                : 200
CPAMaxConcurrency                         : 20
CPAPercentTimeInCAS                       : 205
CPAPercentTimeInMailboxRPC                : 200
MessageRateLimit                          :
RecipientRateLimit                        :
ForwardeeLimit                            :
CPUStartPercent                           : 75
AdminDisplayName                          : sss
ExchangeVersion                           : 0.10 (14.0.100.0)
 
Afterwards you should see :
 
[PS] C:\Windows\system32>Get-ThrottlingPolicy -Identity EnterpriseVault_D0F41A15-9E91-D111-84E6-0000F877D428
 
 
RunspaceId                                : 4e383881-3ffd-46cd-863f-15c2a6811690
IsDefault                                 : False
AnonymousMaxConcurrency                   : 1
AnonymousPercentTimeInAD                  :
AnonymousPercentTimeInCAS                 :
AnonymousPercentTimeInMailboxRPC          :
EASMaxConcurrency                         : 10
EASPercentTimeInAD                        :
EASPercentTimeInCAS                       :
EASPercentTimeInMailboxRPC                :
EASMaxDevices                             : 10
EASMaxDeviceDeletesPerMonth               :
EWSMaxConcurrency                         : 10
EWSPercentTimeInAD                        : 50
EWSPercentTimeInCAS                       : 90
EWSPercentTimeInMailboxRPC                : 60
EWSMaxSubscriptions                       : 5000
EWSFastSearchTimeoutInSeconds             : 60
EWSFindCountLimit                         : 1000
IMAPMaxConcurrency                        :
IMAPPercentTimeInAD                       :
IMAPPercentTimeInCAS                      :
IMAPPercentTimeInMailboxRPC               :
OWAMaxConcurrency                         : 5
OWAPercentTimeInAD                        : 30
OWAPercentTimeInCAS                       : 150
OWAPercentTimeInMailboxRPC                : 150
POPMaxConcurrency                         : 20
POPPercentTimeInAD                        :
POPPercentTimeInCAS                       :
POPPercentTimeInMailboxRPC                :
PowerShellMaxConcurrency                  : 18
PowerShellMaxTenantConcurrency            :
PowerShellMaxCmdlets                      :
PowerShellMaxCmdletsTimePeriod            :
ExchangeMaxCmdlets                        :
PowerShellMaxCmdletQueueDepth             :
PowerShellMaxDestructiveCmdlets           :
PowerShellMaxDestructiveCmdletsTimePeriod :
RCAMaxConcurrency                         :
RCAPercentTimeInAD                        :
RCAPercentTimeInCAS                       :
RCAPercentTimeInMailboxRPC                :
CPAMaxConcurrency                         : 20
CPAPercentTimeInCAS                       : 205
CPAPercentTimeInMailboxRPC                : 200
MessageRateLimit                          :
 
ie they now show as blank.  It looks different in Active Directory, but this how Powershell shows it.

 

Thanks
Rob Wilcox
Enterprise Vault Engineering
Certification Team
http://www.symantec.com/connect/blogs/rob-wilcox
Rob Wilcox's picture
18
Jul
2011
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By the way, I should add..

By the way, I should add.. There is no need to run this on multiple servers if you have multiple servers... it's just a policy in Exchange - onetimesetting :)

 

Thanks
Rob Wilcox
Enterprise Vault Engineering
Certification Team
http://www.symantec.com/connect/blogs/rob-wilcox