Endpoint Encryption

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  • 1.  Administrator and User Client will not load

    Posted Apr 23, 2010 05:42 AM
    A user cannot load the client application or the administrator application.  How can we reinstall the applications without decrypting the drive first?


  • 2.  RE: Administrator and User Client will not load
    Best Answer

    Posted Apr 23, 2010 06:00 AM
    I think you can do it the same way as doing an upgrade, using the MSI command lines:

    msiexec /i <path-to-msi> REINSTALL="ALL" REINSTALLMODE="vomus"



  • 3.  RE: Administrator and User Client will not load

    Posted Apr 23, 2010 06:52 AM
    Thanks david.  I did think that but I wasn't sure if the params needed to be different.,  In the docs it only mentions this working for upgrades, but it did work a treat.

    Cheers


  • 4.  RE: Administrator and User Client will not load

    Posted May 17, 2010 04:50 PM

    To repair or reinstall the product, below is the msiexec switch you can use..

    msiexec /fVAMUS "PATH"

    You can either use the local or a network share PATH to execute a repair or reinstall by using the above stated switch. Let me know if you have any questions. Thanks

    Regards
    Nitin L