Endpoint Protection

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  • 1.  Adobe flash player has changed pop up

    Posted Jan 09, 2013 05:57 PM
      |   view attached

    Hello - I have about 500 users who are getting the attached message.  we recently did some updates, flash player one of them, and users now get the attached message.  What can be done to prevent this message from popping up again.  (getting 500 tickets from people who cannot read the message and see what it is asking is too much)

    Is this a new feature because we update flash all the time and have never received this message.

    Attachment(s)

    docx
    flasherror.docx   64 KB 1 version


  • 2.  RE: Adobe flash player has changed pop up
    Best Answer

    Posted Jan 09, 2013 06:08 PM

    That is the network application monitoring feature causing that. Was it turned on?

    Setting up network application monitoring

    Article:HOWTO27062  |  Created: 2010-01-08  |  Updated: 2010-01-15  |  Article URL http://www.symantec.com/docs/HOWTO27062

     



  • 3.  RE: Adobe flash player has changed pop up

    Posted Jan 09, 2013 06:12 PM

    Not that i know of and i am the admin.  your article tells me how to change the settings to log and allow.

    I will see if that works

     

    thanks

     



  • 4.  RE: Adobe flash player has changed pop up

    Posted Jan 09, 2013 06:22 PM

    Right, just wanted you to double check the setting. Not sure if your intention was to even have it on or not.



  • 5.  RE: Adobe flash player has changed pop up

    Posted Jan 10, 2013 05:16 AM

    "Thumbs up" to the above.

    Here is another article that may be onf interest top followers of this thread:

    Symantec Endpoint Protection states that an application “has changed since the last time you used it."
    Article URL http://www.symantec.com/docs/TECH123331