Symantec Management Platform (Notification Server)

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  • 1.  Adobe patch missing from Patch Management?

    Posted May 21, 2014 09:47 AM

    We have our Windows import task set to run every night and include all Adobe patches, however I am missing APSB14-11 from my software bulletins.

    How can I troubleshoot this?



  • 2.  RE: Adobe patch missing from Patch Management?

    Posted May 22, 2014 01:22 PM

    I would make sure that Adobe Illustrator CS6 is checked under the Vendors and Software section for Jobs/Tasks > Software > Patch Management > Import Patch Data for Windows.   Then I would rerun the import of vendor information using the update button and schedule that task to reimport all of the patches.

    If that's all set correctly, it may be a problem with the PMImport because I have that checked and I do not see it either.  Might be worth a call to support.



  • 3.  RE: Adobe patch missing from Patch Management?

    Posted May 22, 2014 01:57 PM

    I believe that this bulletin was added to Patch Management Solution 7.1 SP1+ on May 15.  Please contact Symantec technical support for troubleshooting assistance



  • 4.  RE: Adobe patch missing from Patch Management?

    Posted Nov 09, 2014 10:44 PM

    How did you get this resolved?  I'm upgrading to new server and we are having to reimport all new patches and reconfigure as our old server used the E:/ drive and we didn't setup a new E:/ drive on the new server.  However not all of the patches are getting imported back in from the pmimport which were imported on the old server.  We are missing several Adobe, Microsoft, and a few other smaller vendors.