Adobe SVS is causing our printers to disappear!
Updated: 22 May 2010 | 3 comments
When we push an Adobe product in SVS form we are losing our printers. The ones that were previously installed are gone. Any ideas?
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Adobe what?
Which Adobe product are you pushing in a vsa (SVS layer)? You might want to check and see if it is a registry key that it overwrites. Do the printers show back up when the layer is deactivated?
Update your SVS version
You'll want to make sure you have the most up to date version of SVS installed. There was a bug that would remove all printers if the print spooler restarted while a layer was active. The KB article number is 26368.
https://kb.altiris.com/display/1/articleDirect/ind...
- Matt
Great answer
Article: Creating Printers in SVS Layers (e.g. Adobe PDF Printer) written by Adam Hall provides this answer.
John Aitchison
Network Administrator
MCITP:DBA SQL 2005
MCDTS
MCP
jaitchison@perkins1.com
John Aitchison
Network Administrator
MCITP:DBA SQL 2005
MCDTS
MCP
jaitchison@perkins1.com
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