ServiceDesk

I know this dialog pop up is a known annoying bug that will get fixed eventually, but since we are stuck with it for the time being, has anyone found a way to at least extend the time beyond 5 seconds? How about 10 so you have a chance to click the button before it goes off to the next editable task..

we just got off the phone with support. they have no time frame for the fix. this is because it is hard coded in compiled code of the process manager. 5 4 3 2 1 ....

I was hoping it would be at least in 7.1  That is not encouraging. :(

Actually (at least in the 7.1 codebase - may not be there for prev versions) the time in seconds is tweakable via the Portal Master Settings. It should be under Report Settings: SuggestNextProcessID Interval (in sec)