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Advanced Incident form - Set 'type' to default

Updated: 07 Nov 2011 | 4 comments
yabru's picture
yabru
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This issue has been solved. See solution.

Hi,

Any ideas on how this can be achieved?

We'd like to set the Type drop down list to default to 'Break-Fix'

I've had a look at the Advance Incident Form in Workflow, but there doesnt seem to be an option to default this....unless i'm wrong?

Regards

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Mark NYC's picture
24
Oct
2011
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Mark NYC

I would like to have this function as well

I will wait to see a reply.

yabru's picture
24
Oct
2011
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yabru
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Hmmm....hope you have some patience :-p

...but lets see :-)

Rdutch12's picture
27
Oct
2011
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Rdutch12
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It is not too difficult, do

It is not too difficult, do this:

  1. Open the form, open the drop down list for type
  2. Change the "Selected item" to a constant value of "Break-Fix"
  3. Uncheck "Always use selected item"
  4. Uncheck "Display Blank Item"

Thats it, the default selected item will be "Break-Fix" but of course you can still select another type.

Rob Hilberding Sr. Consultant ExpressAbility www.expressability.com

SOLUTION
MRenfrow's picture
07
Nov
2011
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MRenfrow

Thanks

Thanks

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