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Advanced Open File Option Question

Created: 15 Jun 2011 • Updated: 27 Feb 2014 | 2 comments
This issue has been solved. See solution.

Good Day,

I have been receiving this warning message for a couple of weeks now, and I was wondering if anyone can give me directions to how to solve this (ie how to check my Advanced Open File Options licensing on a Server 2003 environment - any help is appreciated.


The job completed successfully. However, the following conditions were encountered:

1 files were skipped.

Note: The backup job was configured to use the Advanced Open File Option. However, files were skipped during backup processing. Please ensure that the Media Server XXXXX is properly licensed with the Advanced Open File Option, or that the job is properly targeted for media servers that are licensed with the Advanced Open File Option.

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Dev T's picture


If you are using Backup Exec 11.x and above, AOFO is free.

Its a best practice to have a "Support Contract" with Symantec...

CraigV's picture


If AOFO is installed on that Server 2003 server, there is no need for it as BE uses the built-in provider to snapshot the server. You can remove it.

Also check and make sure that AOFO is selected in the actual job itself.


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