-intermittent access to the Symantec Management Console; once accessed, attempting any administrative task within the console results in IE not responding; attempting to perform any other operations or task within Windows itself also renders the OS unusable.
-excessive C: drive Disk Activity ranging between 96.50 - 100% Active Time; Disk Queue Length ranging between 1.85 - 2.90; all visible through Windows Task Manager and Resource Monitor (see screenshot attached).
-Symantec Management Platform 7.1 SP2 (7.1.8280); upgraded products and solutions to SP2 using Symantec Installation Manager on 1/3/2012.
-Windows Server 2008 R2 Enterprise SP1; dual Intel Xeon x5670 2.93GHz CPUs; 32 GB of RAM; C: drive = 80 GB of free space; 140 GB Total drive space; system managed page file; IE8 installed locally.
-Symantec_CMDB database located off-box.
-Windows Application log displays the following entry every 1 minute: Type: Warning, Source: ASP.NET 2.0.50727.0, Event ID: 1309; General tab displays:
Event code: 3001
Event message: The request has been aborted.
Event time: 1/5/2012 11:03:40 AM
Event time (UTC): 1/5/2012 6:03:40 PM
Event ID: b60ba60b817849229a900b2406e94f13
Event sequence: 426
Event occurrence: 29
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/Altiris/NS/Agent-1-129702595288192954
Trust level: Full
Application Virtual Path: /Altiris/NS/Agent
Application Path: C:\Program Files\Altiris\Notification Server\Web\Agent\
Machine name: ALTIRIS01
Process information:
Process ID: 3392
Process name: w3wp.exe
Account name: DOMAIN\altiris
Exception information:
Exception type: HttpException
Exception message: Request timed out.
Request information:
Request URL: http://servername/Altiris/NS/Agent/PostEvent.aspx
Request path: /Altiris/NS/Agent/PostEvent.aspx
User host address: 172.16.x.x
User:
Is authenticated: False
Authentication Type:
Thread account name: DOMAIN\altiris
Thread information:
Thread ID: 163
Thread account name: DOMAIN\altiris
Is impersonating: False
Stack trace:
-the following Windows Application log entry is also displayed: Type: Information, Source: AeXAgentSrvHost, General tab displays:
The description for Event ID 0 from source AeXAgentSrvHost cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Service started
-the AeXAgentSrvHost service startup type is set to Automatic, but following Event ID 0 listed above, the service status changes to Stopped.
If I need to perform a Repair using the SIM, which installed product/solution does the problematic Application Event log entries apply to? Thank you for any assistance that you can provide.