Video Screencast Help

AexNSAgent.exe runs with high CPU

Created: 30 Nov 2012 • Updated: 30 Nov 2012 | 4 comments

Hi,

every morning the AexNSAgent.exe runs with high CPU (30-70%), this lasts a few hours...

What could be the problem?

Attached the Agent.log-File from C:\Program Files\Altiris\Altiris Agent\Logs

 

Client: Windows XP SP3

 

Backups works fine, but with this high cpu usage you can't work properly with the client...

Comments 4 CommentsJump to latest comment

Chris Riley's picture

I would recommend posting this in the SMP forum:

https://www-secure.symantec.com/connect/endpoint-m...

.Brian's picture

 

AeXNSAgent.exe using High CPU while running the Software Discovery and/or Inventory tasks.

http://www.symantec.com/business/support/index?pag...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

W007's picture

HI,

Please review this artical.

KNOWN ISSUE: Symantec Management Agent's service (AexNSAgent.exe): NSEs with 0kb in size is causing high CPU utilization

http://www.symantec.com/business/support/index?page=content&id=TECH179450

AeXNSAgent.exe using High CPU while running the Software Discovery and/or Inventory tasks

http://www.symantec.com/business/support/index?page=content&id=HOWTO10563

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.