Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

AexNSAgent.exe runs with high CPU

Created: 30 Nov 2012 • Updated: 30 Nov 2012 | 4 comments

Hi,

every morning the AexNSAgent.exe runs with high CPU (30-70%), this lasts a few hours...

What could be the problem?

Attached the Agent.log-File from C:\Program Files\Altiris\Altiris Agent\Logs

Client: Windows XP SP3

Backups works fine, but with this high cpu usage you can't work properly with the client...

Comments 4 CommentsJump to latest comment

Chris Riley's picture

I would recommend posting this in the SMP forum:

https://www-secure.symantec.com/connect/endpoint-m...

Brɨan's picture

AeXNSAgent.exe using High CPU while running the Software Discovery and/or Inventory tasks.

http://www.symantec.com/business/support/index?pag...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

W007's picture

HI,

Please review this artical.

KNOWN ISSUE: Symantec Management Agent's service (AexNSAgent.exe): NSEs with 0kb in size is causing high CPU utilization

http://www.symantec.com/business/support/index?page=content&id=TECH179450

AeXNSAgent.exe using High CPU while running the Software Discovery and/or Inventory tasks

http://www.symantec.com/business/support/index?page=content&id=HOWTO10563

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.