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AexNSAgent.exe runs with high CPU

Created: 30 Nov 2012 • Updated: 01 Apr 2013 | 4 comments
This issue has been solved. See solution.

Hi,

every morning the AexNSAgent.exe runs with high CPU (30-70%), this lasts a few hours...

What could be the problem?

Attached the Agent.log-File from C:\Program Files\Altiris\Altiris Agent\Logs

Client: Windows XP SP3

Backups works fine, but with this high cpu usage you can't work properly with the client...

Comments 4 CommentsJump to latest comment

Ashish-Sharma's picture

Hi,

Check this artical may be help

AeXNSAgent.exe using High CPU while running the Software Discovery and/or Inventory tasks

http://www.symantec.com/business/support/index?page=content&id=HOWTO10563

Thanks In Advance

Ashish Sharma

W007's picture

HI,

Please review this artical.

KNOWN ISSUE: Symantec Management Agent's service (AexNSAgent.exe): NSEs with 0kb in size is causing high CPU utilization

http://www.symantec.com/business/support/index?page=content&id=TECH179450

AeXNSAgent.exe using High CPU while running the Software Discovery and/or Inventory tasks

http://www.symantec.com/business/support/index?page=content&id=HOWTO10563

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
lsag's picture

Thx, i think TECH179450 is the solution..

could you please provide me a link to download "Pointfix_eTrack2655213.zip"?

Thanks...

W007's picture

HI,

You can contact to symantec Support.

http://www.symantec.com/support/assistance_care.jsp

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.