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aexsnplus application error

Updated: 22 May 2010 | 1 comment
marc.decker's picture
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Hi All,

can someone explain me why this error occurs.

The application, C:\Program Files\Altiris\Altiris agent\Software Delivery\{01B54EB5-3679-4C73-9E10-E169D5A5EC59}\cache\aexsnplus.exe, generated an application error The error occurred on 08/04/2009 @ 00:00:30.972 The exception generated was c0000005 at address FE7391D7 (<nosymbols>)

Thanks Marc

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KSchroeder's picture
07
Aug
2009
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More info needed

Marc,
We'll need a little more information.   If you're getting this on an x64 workstation or server, try modifying your AeXInvSolnAdm1.ini file to add the /nosndata16 switch to the line which calls AeXSNPlus.exe.   What model of machine is this occurring on?  What version of Inventory Solution are you using? 6.1 SP3 was released a few months ago.  Also, see the following KBs:
AKB 34354
AKB 29404
AKB 20045 (if error is occurring on a Citrix host)
AKB 46428 (indicates this issue fixed in SP3)

Thanks,
Kyle
Symantec Trusted Advisor

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