Intel,Altiris Group

Back to discussions
Expand all | Collapse all

Affected User Field in submit Incident - Advance Form instead of Pro=imary user

  • 1.  Affected User Field in submit Incident - Advance Form instead of Pro=imary user

    Posted Apr 04, 2011 05:35 AM

    Dear All,

    I am trying to customize the Submit Incident(Advanced) form by adding Affted User/Submitting Contact Field instead of Primary Contact Field which we need to select manually by searching the users.... We have a requirement not to select the users manually and the same should be populated automatically with the logged in user details.

    I have tried a lot to replate the Submitting Contact variable where ever i find the Primary Contact variable, but still I am not able to create incident. this is th primary requirement of the customer... 

    help me in  doing the above said configuration....

     

    regards,

    Naresh